Bespoke
Excellent
5.0
Based on 972 reviews
LanceM 8.
Fantastic quality rings and brilliant customer service. The lifetime free-resizing service was also so useful and welcomed. The team are super responsive to emails if you ever need them.
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London Diamonds
Excellent
5.0
Based on 972 reviews
review us on
LanceM 8.
Fantastic quality rings and brilliant customer service. The lifetime free-resizing service was also so useful and welcomed. The team are super responsive to emails if you ever need them.
James A.
I don’t normally write reviews however, I want to make a special thank you to Miranda, I ordered an engagement ring, having never bought a ring in my life, she made the process seamless and helped me through every step of the process. I was even sent a personal video of the ring once it was ready. Thank you Miranda and the London Diamonds team. JamesP.s she said yes!
DamzOn2Wheels
Fantastic service from start to finish with no pressure.James and the team were fabulous A+
Gurung A.
The service of London Diamond is beyond outstanding. The quality and the designs of their diamonds are fabulous too. Special thanks to James for sorting the exquisite ring in short notice.
Misha A.
There really is no better place to buy an engagement ring from. I always knew I wanted my ring from London Diamonds due to their excellent reviews and my fiancé had a fantastic experience. My ring is more perfect than I could have ever imagined - it is the most sparkly ring I have ever seen! Their customer service is exceptional. I recently took advantage of their free cleaning service after having my ring for over a year and I was really impressed with how quickly they returned my ring. I look forward to getting my wedding band from London Diamonds in the near future. Thank you!
Andrew W.
Excellent service from James and the team at London Diamonds. They helped me design and source an engagement ring for my partner. They didn’t push me to purchase a more expensive ring and found me exactly what I was looking for, within budget. They also resized the ring twice for free. My partner has received dozens of compliments on the ring from friends and strangers since receiving it 6 months ago.I would highly recommend London Diamonds!
Gurps R.
Whilst searching for an engagement ring, Arran was excellent in understanding the style we were looking for and was able to help us design the perfect ring. Arran is very knowledgeable, understanding and creative which helped us in the design and purchase. Not once did we feel pressured to purchase a specific ring. I have recommended friends and family to deal with Arran for future purchases.
Nneka H U.
Mariya L.
I recently had the pleasure of experiencing the exceptional service provided by London Diamond Official, and I couldn't be more impressed, especially considering this was for my engagement ring. My journey with them began when I encountered an issue with my diamond ring. Despite having it resized, it still spun around my finger uncomfortably, which was particularly frustrating considering it was a special piece we acquired abroad.Thankfully, a colleague who had faced a similar problem recommended London Diamond Official to me. She shared how they went above and beyond by adding internal additional balls to her ring to prevent it from spinning. With her glowing recommendation, I decided to give them a try.From the moment I reached out to London Diamond Official, I was greeted with professionalism and warmth. James, who assisted me, proved to be an absolute legend. He listened attentively to my concerns and assured me that they would take care of the issue promptly.True to their word, the team at London Diamond Official worked swiftly to fix my engagement ring. In no time at all, they had implemented the necessary adjustments, ensuring that my ring now fit perfectly without any spinning. What's more, the entire process was a pleasure from start to finish, thanks to their excellent communication and customer care.Having experienced such outstanding service, I can't wait to entrust London Diamond Official with my future jewelry needs. Their dedication to customer satisfaction and craftsmanship is truly commendable, and I wholeheartedly recommend them to anyone seeking quality and reliability in their jewelry purchases.Thank you, London Diamond Official, for your unparalleled service and for making my engagement ring perfect once again.Mariya xxx
Tony
JamesA huge thanks to you and the entire team at London Diamonds for making the whole process of purchasing a 5 stone platinum ring for my wife an enjoyable and memorable occasion.I am not the easiest customer to satisfy but nothing was too much trouble and would highly recommend your services to anyone in the market for a standard or bespoke item, you won’t be disappointed!Honest unbiased advice without pushing you to spend more than you intended to. You set the budget and these guys will find the best stones available for you.Once again thank you very much for your patience and the superb finished product we could not be happier 😊T&A
Response from the owner: It was a pleasure - thank you Tony!
Joanne B.
Amazing service yet again :) Sent my engagement ring back for inspection and a polish and it has come back looking brand new. Nothing is too much trouble and I look forward to ordering my wedding band in a few weeks time. Thank you :)
fred P.
The experience from start to finish including aftercare was outstanding ! The expertise and friendliness of the staff was over and above, the workmanship was top class and of course value for money was fantastic. Highly recommended from us
Sophie W.
amazing service, options and prices
Response from the owner: Thank you so much Sophie, much appreciated and it was a pleasure
Gareth W.
London Diamonds were total professionals throughout. Not once did they pressure me into any sale choice and decisions, they just gave me honest, genuine and expert support. Particular thanks to James.The ring is absolutely beautiful. I would 100% recommend LD... And to avoid the high street chains!
Response from the owner: You were a gentleman to work with Gareth - thank you so much from all of us.
Kassie W.
My engagement and wedding rings are from here! My engagement ring has had to be resized and they have done this so quickly, it needs to go down one more size and they said they will do it within a few days as I live abroad and head back. The service is brilliant. Super impressed. Same with our wedding bands - both are lovely and well priced too. Thanks!
Natasha M.
My husband bought my engagement ring from London Diamonds just over 3 years ago. Recently a diamond fell out of the ring and London Diamonds couldn’t have been anymore helpful. They repaired the ring, replacing the diamond, and gave it a proper clean, all under warranty so we paid £0! This service was super quick as well. We sent the ring via Royal Mail on a Thursday and received it back by the next Tuesday. I can’t say enough how fabulous the company and their team have been! We couldn’t recommend London Diamonds enough!
Lauren H.
I can’t thank James and the team enough for fixing my ring! After 2 years since my engagement, Monday evening I damaged my ring (what I thought was quite badly) and was absolutely gutted. After messaging James and showing him the damage, he told me that it wasn’t a problem and the team could of course sort it. On Wednesday I took the ring to the office and on Thursday it was fixed. Not only is my ring back in one piece but it is how I was given it on my engagement. Looks brand new and sparkly!Thank you team!
Andrew J
Just want to thank London Diamonds for the work they done with my engagement ring for my fiancé.I chose London Diamonds after following their business page on Instagram for a while.. Seeing the work that was displayed alone was enough for me to know that I would be using their services to create the most perfect engagement ring.London diamonds exceed every expectation I had from start to finish! The process was flawless from start to finish and I was at ease knowing I was dealing with such a reputable company. James would liaise with me regularly during the design of the ring, and continued to provide updates throughout the duration of the creation of the ring. Nothing was ever too much hassle and the holistic treatment throughout was very reassuring. I could not recommend London Diamonds enough. Thank you to all at London Diamonds for creating such a special engagement ring, my now fiancé is overwhelmed by how perfect the ring is and you have made her dreams come true. See you soon for the wedding band!
Daniel L.
Amazing service from start to finish, couldn’t be happier, the ring made was beautiful. Thanks again
Luke F.
I couldn’t recommend London Diamonds enough. I first purchased the most perfect diamond for my Fiancé with James back in 2020. I gave him a near impossible deadline, yet with professionalism and sheer determination to help me, he made it work. He took time to discuss the requirements, managed expectations, and ultimately found the best possible diamond quality for our budget. I have remained in regular contact since, and they have helped me replace missing diamonds on two separate occasions, free of charge & efficient at that! I cannot recommend James and the team enough.
Ryan E.
Easy process with great communication, highly reccomend!
Jamie M
London Diamonds are one of the BEST companies I have ever had the pleasure of dealing with. I researched a fair amount before contacting them and like many others my experience was incredible. The communication is spot on, they hold your hand throughout the development, and they made me feel part of that process. I really felt looked after from day 1.When we needed an adjustment made on a wedding ring it’s was no issue….no charge! Always happy to help solve your issue - We had a face to face meeting where everything was measured and they went above and beyond for us! James and his team really are very good people and they want the best for you. If you want to be looked after and work with a company that genuinely understands and cares about the process of buying and designing a diamond ring for your budget - then don’t hesitate and contact them! You’ll be happy you did! We are incredibly happy and grateful for everything! Cheers James!Jamie and Sarah x
Response from the owner: Thank you Jamie - that’s much appreciated and sorry it’s taken so long to reply to your kind words
Elanor B.
I just wanted to send a message to say thankyou so much for resizing and sorting my ring that went misshaped. You have done an unbelievable job, you are just fantastic. I only posted my ring last week and received it back within 6 days, absolutely top tier service. You provide an outstanding service after purchasing the ring (which is not very common). Thank you so much for making my ring perfect again. You seriously are the best in the business :).
Response from the owner: Thank you much Ellie :)
S O.
This is probably the best service I’ve received from any type of business in a long while. James is knowledgeable, and educates you through the process. What floored me the most, was that we told James our budget and requirements, and he managed to find the most beautiful diamond for us, which was far beyond our expectations of spec and came way under our budget, such honesty. I would highly recommend speaking with James if you are shopping, he responds quickly and keeps you updated throughout. We will not be going anywhere other than to James for our diamonds. I know this all sounds to go to be true but I can assure you it has been a real pleasurable experience from start to finish. And everyone has complimented just how beautiful my ring is. James, thank you I’ll be back for the wedding bands and earrings!
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