Based on 867 reviews
conor S.
A simple and stress free experience from start to finish, the staff were super helpful and accommodating making the process of buying an engagement ring a breeze. She’s absolutely blown away by the ring, it’s everything she ever wanted and more!

We have nearly 900 Google reviews - with an average of 5 stars

See what our clients have to say about us…

conor S.
A simple and stress free experience from start to finish, the staff were super helpful and accommodating making the process of buying an engagement... ring a breeze. She’s absolutely blown away by the ring, it’s everything she ever wanted and more!read more
Anam H.
I had the best experience with london diamonds, from initial contact to picking up my dream ring, the whole experience was effortless. The ring is... better then I could’ve imagined, James and Maggie were there for us throughout the process. Thank you for creating my dream ring london diamonds, I’m so so grateful!read more
Angie S.
Had a wonderful experience with James at London Diamonds. He went the extra mile to ensure I was happy with my wedding ring and I am so glad I went... with the larger diamond band! I love it. Thank you James and the team. I would definitely return in future!read more
jason D.
Really helpful and efficient, from initial enquiry to the end product. Can’t fault the service and my fiancé is over the moon with her engagement... ring! Will definitely be back for wedding bands. Thanks again guysread more
I first contacted London Diamonds in January 2023 about designing a bespoke engagement ring. I was blown away by the quality of the service I... received.I didn’t really know what I was looking for and London Diamonds made the entire process very straight-forward. They were always on hand to answer any questions and provide advice.More importantly….. the ring is INCREDIBLE! It was designed perfectly and I was so pleased with the specification. James and his team did an amazing job and my fiancé is in love with the ring itself. London Diamonds stuck to the timeline they promised which made my engagement stress-free (to the extent it could be) as I wasn’t worrying about when the ring would be ready to collect.I genuinely could not recommend London Diamonds enough and am very grateful for their help in making our engagement the best experience ever!read more
Claire S.
I have a beautiful engagement ring thanks to London Diamonds. Communication, timing and care were all second to none and we'll be going back for our... wedding bands! Thank you more
James L.
My partner accidentally damaged her engagement ring. Contacted the team at London Diamonds, within 10days it was back on her hand.I can't thank them... enough, professional and great communication throughout which is harder to come by these days.I will always purchase jewellery from here going more
Michael de B.
I couldn’t recommend James and the team at London Diamonds enough. They have made what I thought would be a very daunting process feel easy - if you... are a complete novice like me and are looking for someone to help you every step of the way, then genuinely these guys go over and above. Their customer service is exceptional, both throughout the design process and the after care (we were quickly able to get the ring re-sized so that it fit perfectly). We are both so happy with the ring and are so glad we used London Diamonds. Will confidently recommend to more
Marta D.
Created the most beautiful ring imaginable! Recommend them to everyone
Rahul S.
An amazing way to create a personalised bespoke ring! James and the team made the entire process very simple and stress free. Highly recommend!
Clare G
I couldn't recommend London Diamonds enough. Their customer service and communication is second to none, the quality of their products is amazing and... they can't do enough to make sure you are happy with it. They helped my fiancee to design it himself and get it perfect. I had to send my engagement ring for a resize, and was sooo nervous sending it in the post. I had it back within a week, perfectly resized, they even cleaned it professionally for me, all free of charge. If you're thinking of getting an engagement ring, don't go anywhere else. These are your guys!read more
Andy M.
Very unsure going into the process. Even got cold feet after paying my deposit. My deposit was fully refunded within a week and guidance given.Once... James and I discussed this further and shared some ideas we were back on. Couldn’t recommend him more! The ring is stunning, packaging outstanding. These aren’t the cheapest out there but well worth the extra little bit because the service really does go that extra step.If you’re an overthinker like I am, please please use this company.Most importantly thank you Jamesread more
Daniella B.
My fiancé came across London Diamonds on Instagram and couldn’t believe how much more he could get for his money compared to the well known show... rooms. I think he was weary about the fact it was all done online to begin with but after reading 100s of 5 star reviews it was a no brainier. He said James and the team were nothing short of amazing helping him design my dream ring. No hard sale pitches just good honest advice. I know everyone says this but I haven’t stopped staring at my hand since he popped the question. It’s beautiful and the sparkles are never ending. I’ve had none stop compliments already.We will be coming back for the wedding rings! If your thinking about using London Diamonds it will be the best decision you will ever more
Becki R.
I was proposing to my girlfriend and I had a very specific idea of what I wanted the ring to look like, down to millimetre measurements. Even though... I was very precise, the team worked extremely well to assist my needs.James was fantastic throughout the experience and really made the whole process feel very personal.The ring came and it is BEAUTIFUL. My girlfriend - now fiancé!! - couldn’t get over it. Literally the ring of her dreams, exactly what she had imagined and I am so grateful to London Diamonds for everything they did. I’ll definitely be back for mine!Thank you so much to the whole more
Virginija I.
Fantastic service from start to finish!As someone who was apprehensive about making such an important purchase over WhatsApp/ telephone, I had to... trust the reviews. I was very right to trust these!I spoke with James during the process and he relayed any concerns I had. The whole process was faultless from the initial contact, the consultation, the design and then ultimately the collection of the ring - I chose to visit the premises to collect the ring.My now fiancé loves the ring and it looks fantastic. The quality is amazing.I will definitely buy further jewellery from London Diamonds.James and team, well done! Good service does exist!read more
Thank you to James and the London Diamonds team. I could not recommend these guys enough for their service. Communications was 10/10. The ring was... also beautiful. Smoothest service provided. Thank you guysread more
Gavin C
James and the entire team at London Diamonds are the best! They designed the best ring and sourced the best diamond, my soulmate is over the moon as... am I. Thank you so much all!!!read more
Daniella S.
I found London Diamonds on instagram a few months after getting engaged. It was a no brainer for us that we would use them for our wedding rings. I... wish I had found them sooner! The process was seamless. The communication excellent! I simply sent them what we wanted, they triple checked our sizes and off they went to be made. I live in Gibraltar so we spoke about different shipping options. They were extremely helpful on advising how to best get them here. Our friends and family are in love with both rings. My ring in particular is extremely unique, but special. The sparkles are out of this world. Thank you James and Team for making our dream rings! 4 months to go to wear them!read more
Worldclass service from the Team at London Diamonds, especially James! From initial contact to design to production, James was highly responsive and... attentative through numerous messages and voice notes to answer any questions.The process of choosing a diamond and creating a custom ring was effortless and accompanied by exceptional support which resulted in the final product exceeding all expectations and one my now fiancé absolutely loves!!!Would highly recommend London Diamonds and James to anyone truly wanting the best experience!read more
Aaron M.
Excellent service from the start, so much help with choosing the perfect ring and also delivering an engagement ring to the highest standard with... constant updates throughout the process.Would recommend to anyone who especially doesn't know where to more
Jenny B.
The absolute best in the business. My (now) husband bought my engagement ring from LD and we also got our wedding bands from the team too. The rings... are absolutely incredible and the customer service is five star. The team are always quick to respond, work really hard on delivering exactly what want and are so friendly. I unfortunately lost a diamond from my wedding band but when I contacted the team it was sorted in less than a week and is now safely back on my finger with no questions asked. Thank you LD!read more
Jamie B.
Excellent service throughout kept me updated all the time with the process of the engagement ring would highly recommend.
Jamie L.
Great experience getting my partners ring made! James was super helpful.
Emma M
First class service from the team. I get so many compliments on my engagement ring and we came back for our wedding bands which again are... unbelievable quality and a fantastic price. Thanks James and the team!read more
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