Bespoke
5.0
Based on 830 reviews
Tony W.
18:43 01 Feb 23
5* service from start to finish! I could not be happier with my ring, care taken throughout, I will certainly be getting my wedding band from here too. Thank you, Kayleigh
bighorner
00:13 27 Jan 23
Dealing with London Diamonds was an amazing experience from start to finish. Answered any and every question I had, designed the most beautiful ring to my specs and absolutely knocked it out the park. The ring well exceeded any expectations I had.... I can not recommend them enough!read more
Ben A.
11:35 26 Jan 23
It’s always a pleasure working with London Diamonds not only are they extremely helpful but they are very knowledgeable and genuinely lookout for your best interest. I cannot recommend them highly enough and in particular James!
Will N.
17:04 22 Jan 23
From start to finish they were professional and explained every step. They gave professional advice on design and how it would look. Everything was done over what’s app and email and i couldn’t fault the process. Would highly recommend to anyone... looking for their future rings. Would be back for our wedding bands. Thanks again James for the good service!read more
Ravi K.
10:53 20 Jan 23
Incredible service from start to finish, James was accommodating at every stage of the process & produced an astonishing ring. For anyone sitting on the fence, there’s no hesitation needed - you’ll not get a better service anywhere.
Chloe H
17:40 19 Jan 23
I had been in on/off contact with London Diamonds for around 2 years (even before I was engaged) and frequently asked questions on rings they had posted on instagram. They were always quick at responding and with all the relevant details and advice... that was needed.We recently decided to go ahead with a bespoke engagement ring and matching wedding band. I sent London Diamonds things that were important to me for the ring/diamond and things I wasn’t too worried about and our budget. London Diamonds were quick to source an amazing diamond for my ring and send a detailed video and specification. We approved the diamond and designs and waited for London Diamonds to complete the rings. Communication was consistent throughout and I felt completely at ease knowing it was being handled by the best.We collected our rings from London Diamonds in person and was given all the details and knowledge we needed to take my first diamond ring and new engagement ring and matching wedding band home. I would, without a doubt, recommend London Diamonds, you couldn’t be in safer hands! I now need a reason to buy more diamonds and use their services again!read more
Tom O.
06:14 23 Dec 22
Buying my fiancés engagement ring from London Diamonds was a really smooth and enjoyable experience. The whole process was so easy and we are both delighted with the design and quality of the ring.It was an absolute pleasure.
Alexandra H.
20:52 19 Dec 22
Could not recommend London Diamonds enough! I have just received my custom made wedding band & it is perfect, down to the very last detail. My Fiancé also purchased my engagement ring from here & we both cannot recommend them anymore. Not only the... rings but also the customer service. Nothing was ever an issue for the team. Thank you so much again.read more
asma R.
18:24 16 Dec 22
I cannot thank James and the team enough for my bespoke rings. James was attentive at all stages of the process. Excellent turnaround time and such excellent communication throughout. He produced something even better than what I could have... imagined. Something so perfect I fully trusted and put my faith in him and he definitely over delivered! Would highly recommend this business. Maggie was also wonderful! Thank you so much for making my dream rings will wear them with absolute pride and love! Asma :)read more
AJ K.
14:26 16 Dec 22
James and the team are simply..fantastic! Customer service is faultless. Real genuine people who are helping the public. We have bought an engagement ring & diamond tennis bracelet so far. We will be one of there best customers in years to come, we... will be back for much more!!Quality 5*Price 5*Service 5*read more
William H.
12:41 16 Dec 22
Fantastic from start to finish, best customer service I've ever experienced.
Blake D.
15:53 15 Dec 22
Nothing but absolute 5 star service from start to finish with my engagement ring, then again with my mothers engagement ring refurbishment. Many thanks to james and the team at london diamond company. 100% recommend and will be using them any time i... need to in the future.read more
David G.
08:03 15 Dec 22
Great experience from start to finish. The ring is simply beautiful and I will without doubt be back to buy something else once the Mrs decides what she wants. Thanks so much to James & Maggie.
Irinie O
13:58 14 Dec 22
My fiancé has spoken so highly of his experience in sourcing my engagement ring. The ring itself is absolutely stunning, I love it! Definitely will be back to get our wedding bands. Thank you
Anthony E.
11:51 14 Dec 22
Was recommended London Diamonds by a friend. The level of communication and professionalism I encountered on my journey in buying the ring was excellent. I am so happy I chose London Diamonds and my fiancé is thrilled with her ring!Definitely... recommended!read more
EM S
21:54 12 Dec 22
My partner of 8 years proposed to me in the summer and it was just perfect. Thank you to London Diamonds for helping him find my dream ring, honestly couldn’t have wished for better! I’ve followed London Diamonds for a while now and always dreamt of... having a ring from there and now I finally do. Even since the proposal, London Diamonds have been so helpful with organising getting my ring resized. Prompt response and so friendly! Can’t wait to start looking at our wedding bands!read more
Ashley B.
17:30 12 Dec 22
I got my fiancés engagement ring from London diamonds. I was very particular about what I wanted but James at London Diamonds helped me through the process from start to finish and built the perfect ring. They’re very quick to reply to any queries I... had too. The ring is something else. Simply stunning. You wouldn’t get anything close to it for the price I paid. If you can find a better diamond and better service anywhere else, take it! You won’t beat London Diamonds. I’ll be coming back for the wedding band.read more
Lakshman V.
22:35 11 Dec 22
Top man! Top service! Great value for money.
Mat S.
22:11 11 Dec 22
Very friendly and professional service. All questions were answered promptly, which made for an easy and stress-free process. Thank you again!
Adam D.
21:22 10 Dec 22
Brilliant service by James throughout
T J.
10:46 08 Dec 22
Victoria has been the most kind, attentive, understanding, helpful and profession person I have ever had the pleasure to work with on the most important piece of jewelry - my engagement ring. Victoria had been answering my questions for about a year... before we got to working on my ring. She answered every question in detail. I changed my mind from the initial ring and that was no problem at all, to say Victoria was accommodating would be an understatement.I was extremely picky, asking a million and one questions, sending another million and one messages with pictures, pdfs on every detail and nothing was too much trouble. Everything was explained to me in detail. Every question answered. Every concern/ worry put to rest with Victoria's wealth of knowledge. I knew I was in the safest hands. My trust in London Diamonds and Victoria paid off as my ring is spectacular and is everything had ever imagined it to be and more. I can truly and honestly say I am in love with it.The process was seamless from start to end. I will recommend Victoria to everyone in the future.I am enamoured with my ring.Thank you from the bottom of my heart Victoria and the London Diamonds team. Tatyanaread more
Philip A.
18:01 05 Dec 22
Thank you to London diamonds for going above and beyond to create the most perfect ring I could have asked for!James and the team made the process so easy right from the start until receiving the ring and making sure it was the best diamond picked... and does the right job and catches your eye straight awayThanks again Philread more
Sarah D.
15:27 28 Nov 22
Perfect from start to finish. Impeccable service and James was absolutely amazing! Will be recommending to all my friends and family!
Karen R.
12:35 25 Nov 22
Greatest place ever!!! I will only buy my jewelry from here from now on!They sized my grandfather’s ring so fast and beautifully done! Not only that but James was honest with my fiancé on his ring choice, he didn’t pressure him at all and told the... truth on each medal and price.His wedding band came out perfect! it arrived a lot faster than was planned and the quality of it is unmatched to any other rings we have seen. My husband was iffy on getting a ring from a place i saw on Instagram but now he says it was his greatest misjudgment because he loved his ring and was overly impressed with James.read more
Sylwester L.
10:47 25 Nov 22
The quality of the customer service is just outstanding! And I don’t have words to express how beautiful the ring was!20/10 rating highly recommended!Thank you James!
Sylwester L.
10:44 25 Nov 22
Quality of customer service is just outstanding and I don’t have words to express how beautiful the ring was!!20/10 rating highly recommended!Thank you James!
Matthew B.
20:52 21 Nov 22
Exactly the service, expertise and support you could wish for. James has been so responsive, patient and understanding throughout the entire process. I have recommended LD to family, friends & colleagues and assure anyone looking for confidence in a... jeweller; you are in safe hands.The ring is absolutely stunning and I’m currently having the band size reduced, which James is looking to return back to me within 5 working days (including postage to and from). So pleased - I will certainly be returning for wedding rings and other jewellery!James & LD, sincere thanks.Mattread more
Courtney S.
20:30 21 Nov 22
These guys managed to bring to life the Engagement ring of dreams, it is truly perfect!!I cannot stop staring at it!!From Start to finish London Diamonds were so very helpful, they were always at the end of a WhatsApp message, and would answer... any little question, however big, silly or small.I couldn’t have asked for the whole process to have run any smoother.I cannot recommend London Diamonds Enough!I had been searching for years for the right Jewellers to work with and I am so glad I found you.I can’t thank you Enough!! I Just LOVE LOVE LOVE my ring!!Excited to come back for wedding bands, whenever that shall be!! Xread more
Alex H.
18:01 21 Nov 22
Honestly if I could give these guys a 10star rating I would. From start to finish the whole experience was stress free and very easy. They took care of everything in very fine detail. The whole process took just over a week as I needed a quick turn... around with the ring. I also needed the ring slightly earlier the day I went to collect it. They also paid for a courier to get the ring to me earlier. The whole team were fantastic. I messaged them via WhatsApp and they even reply at weekends. And the best part of it all is that my now fiancée absolutely loves the ring. I cannot recommend these enoughread more
Adam B.
21:40 20 Nov 22
The whole team at London Diamonds are amazing. James was so helpful throughout the design process, making small tweaks to the design at my request and advising me on things that would work well. The finished product is incredible, even better than I... had imagined. I can’t thank the team at London Diamonds enough, and we’ll definitely be back for our wedding bands!read more
Erene M.
12:24 20 Nov 22
Miranda and James went above and beyond to make my dream ring! I cannot thank them enough! I would highly recommend !
Chloe M.
15:35 17 Nov 22
Got my engagement ring from London Diamonds almost 2 years ago now and its still the most beautiful thing I've ever seen! Still get distracted by it every single day. You will get a very unique, hand picked, custom made, higher quality ring for much... less cost than anywhere else. The after service is also impeccable - nothing is too much trouble and messages are answered within a few hours at most. I've recently just received my ring back after sending it down to London for its second yearly service and clean (which is at no additional cost may I add - for life!), and had it back looking sparklier than ever after just a couple of days. At no extra charge they also provided me with a new ring box as my original one was a little worse for wear. Last year I unfortunately lost one of the microdiamonds in my band and it was replaced at no extra cost during the service. These guys are wonderful and I'm so glad my constant nagging at my now fiancé, showing him beautiful ring after ring after ring from this place, paid off. I'm so glad I have an LD engagement ring! Thanks again guys.read more
Katie B.
21:08 16 Nov 22
James and the team are just incredible. My fiancé, Nick, said they were a pleasure to work with from start to finish. I also had to have the ring resized and asked if I could have it back for our engagement party, which was less than a week away(!)... and the team turned it around so quickly, bending over backwards to help. The ring itself is amazing, so perfectly made and just absolutely stunning. Customer service second to none. We’ll be back for our wedding bands next year!! Thank you.read more
Laura R.
00:21 15 Nov 22
Thank you again to James and the whole team for producing the most incredible ring, I can't take my eyes off it and have received so many compliments. The service received, honesty and transparency given by London Diamonds is second to none, I can't... recommend them enough.read more
Luke S
12:59 14 Nov 22
London Diomonds is the best Jewelers in the UK. They take care of you and tailor your ring to your requirements and your budget. My ring for my Fiance was just phenomenal. It looked so prestige, my Fiance fell in love straight away.James and the... team were awesome and communicated all the way and I was made to feel welcome and at ease the day that I went to London to collect the ring.Thank you London diamonds. Simply the best.Lukeread more
Andrew C.
12:07 12 Nov 22
Fantastic service .Purchased ring for my fiancee two years ago she accidentally damaged ring .No questions asked James sorted out issue straight away back on her finger with in 5 days .Thankyou again .
TheDarkKnight
14:04 09 Nov 22
I wouldn’t get my diamonds/jewellery from anywhere else! Had a fantastic experience from start to finish. James provided superb customer service from the beginning to help me find the perfect engagement ring for my finance. Prices were competitive... and payment was really simple, presentation and quality of the ring were really beautiful. Also ordered two wedding bands and whilst we didn’t provide the correct size initially, the company was more than happy to help resize it for us multiple times for free. We’re both really happy with our rings. Thank you again to James and the team!read more
Abdul I.
22:22 08 Nov 22
Hi there, thank you so much for your service. I successfully got engaged last week and I wanted to thank the team for an amazing service (especially James) 🙌🏾5 star experience from start to finish and I would highly recommend... London Diamondsread more
Emma H.
19:51 07 Nov 22
I just wanted to say what amazing company London diamonds is. After finding them on instagram. I saw the wonderful rings on their page. I message James, as wanted to renew my wedding band and engagement ring. James was great, no hard sell. Answered... all my questions as I was so nervous to hand money over with only speaking online. James reassured me and I’m so glad I went for it. My band was made first it was so beautiful, arrived beautiful packed and look amazing. I then went for my engagement ring soon after. I couldn’t wait. My ring arrived today and the ring is beyond beautiful. I can’t stop looking at it. I actual can’t believe it’s my ring! London diamonds is a true gem to find. It really is. My ring, customers services is amazing. I can’t speak more highly of them. Thanks again James and team for my beautiful rings. I love them xxread more
Maxwell H.
09:23 07 Nov 22
Couldn't speak more highly of my experience of buying an engagement ring from James and the team at London Diamonds.Candidly I initially had reservations about using an instagram based business, but the clear communication and extra steps they... were willing to make to give me the confidence I needed in their service was fantastic.Extremely happy I followed through with LD, the ring is beautiful and my other half loves it.After sale customer service was just as exemplary as pre sale - our ring needed slightly resizing (due to myself not wanting to give away the surprise by getting an exact measurement) and LD had it altered and back to us in less than a week for no charge.Will be coming back for wedding bands and would gladly recommend their service.read more
Duncan L.
07:34 07 Nov 22
A great buying experience, a can’t thank James and his team enough. The overall quality was great, I gave budget and James did his utmost to stick to it, whilst providing the best diamond possible. Quick replies, zero pressure, zero up-selling, it... was a great experience and you and his team delivered something truly amazing! I’ll be buying other rings/wedding bands from them in the future!read more
Jessica G.
17:29 06 Nov 22
James and the team have created my dream ring with of course guidance from my now fiancé! The service has been amazing from start to finish and I could not fault them in the slightest. Thank you again so much for creating the engagement ring of... dreams!read more
Adam J.
07:49 05 Nov 22
James and the team are absolutely incredible! The service and the delivery times were so good and they listened and understood our needs. I would recommend them to everyone!!
Saima A.
12:42 04 Nov 22
Recently received my dream ring and cannot fault the service from James and the rest of the team involved in building the ring! It was efficient, quick, smooth, and enjoyable! James works with you on a personal level to make the experience as... special as possible. He answered all my never ending questions and made sure I was completely happy and comfortable before starting the process! I was in love with the ring from the pictures and video updates however I cannot express how much better it is to just open the box and see the ring in person - it has exceeded all expectations and I cannot stop staring it! It’s perfection, as promised! Thank you to all the LD team!read more
Jack W.
20:55 03 Nov 22
Don’t hesitate, just do!I was sceptical at first, I did a lot of research as everything is done over WhatsApp, including searching for the company records on the governments website. Eventually the Instagram and reviews sold it to me. I found 1... bad review and then a massive response essentially explaining the bad review and demonstrated the good service they had actually given to that customer.Anyways contact was pretty much immediate on a bank holiday. Answered all my questions (no matter how dum). Ring was designed within a week in which I gave the go ahead and then they showed me the diamond they found me. I asked for more videos which were sent within a day.Ring was then designed and subsequent videos were sent probably 3 weeks later (I stated I wasn’t in a rush). The band they had put the diamond on was the wrong colour but once highlighted to them you could tell the guilt and couldn’t be more forthcoming with an apology. Mistakes happen as far as I’m concerned, the response was exactly how I would have responded. It was then sorted within 2 weeks with the correct band colour (again I told them I wasn’t in a rush). I am 100% sure if I had said I needed it ASAP it would have been done a lot quicker.I sorted collection, arrived on the day and was shown the ring and wow it looked 100x better than on the videos. The light inside the box shows off that sparkle. I was also offered some advice when proposing (don’t pull the box out the wrong way or upside down) I concentrated on that when popping the box in my pocket.Skip forward to the day and she loved it and has only had comments about what a rock she has. My only grievance is the box is pretty big that in my shorts on the beach you could tell something was in my pocket. I hid it by putting my hand on top of it.Ultimately I have already recommended 3 friends (who shall name nameless for obvious reasons) and again they are saying really positive things.Don’t doubt just do!Will be back for the wedding bands.read more
Asif A.
03:33 02 Nov 22
Working with James to purchase an engagement ring was an absolute pleasure. The quality of service and the final product was by far the best I found. James' knowledge about the industry and the ability to easily discuss with him allowed me to... properly evaluate the options to make the best decision. The experience of building a custom ring with London Diamonds surpassed my expectations. I will be returning for additional jewellery in the future and would recommend James to anyone looking for an engagement ring.read more
Jessica F.
17:53 01 Nov 22
London diamonds have been really friendly & quick at getting my dream ring made for me and it was delivered to me just as quick in lovely packaging
Ryan B.
21:04 31 Oct 22
From the very start James provided fantastic service. I gave a very short window for production and James and his team duly delivered. Heheh we’re extremely responsive and attentive to my needs and the end product was amazing! Top service and would... highly recommend to anyone!read more
charlie S.
10:59 31 Oct 22
James and the team helped me through the whole process in a friendly and professional manner. All queries were answered promptly and everything was explained clearly. It has been an absolute pleasure and I ended up with a fantastic ring and a very... happy fiancé. I highly recommend!read more
Aoife O C.
17:54 29 Oct 22
Craig M.
12:27 29 Oct 22
Incredible ring, incredible service from James & the LD team. Ring made within 4 weeks & resizing was effortless, a week from leaving our house to being returned!To top it off, my fiancé loved the rings & I recieved raving reviews from her... friends! 5 star for sure, thoroughly recommend!read more
Adebola A.
09:06 28 Oct 22
London Diamonds kept their word and ensured I got the ring before the proposal, I was quite annoying and panicky but the reassurance was lovely and the service is quite exceptional. I got it on time and I had a magical proposal in Paris. My fiancée... loves the ring very much and she was so happy because she had always recommended them for an engagement ring.read more
Sharon B.
16:37 27 Oct 22
After following London Diamonds for over two years, I couldn't wait for the day to come when I could ask them to make my dream ring. As I read from previous reviews, the process from first contact to collection was so easy and James keeps you... informed of the design and specifications, there is no pushy salesperson encouraging you to spend more. I sent pictures of the ring and told them my budget and they created the most stunning ring. Thank you James and your team for creating my very special memorial ring. It was a pleasure to meet you.read more
Sophie B.
08:24 26 Oct 22
I can’t thank you enough James for being so understanding with my indecisiveness and your help with everything. My fiancé and I are so happy with the ring and we both look at it every day and say how beautiful it is. We are thinking about which... wedding bands we would like already and will definitely be getting them from London Diamonds! We just love knowing that if they ever need some TLC we can send them to you and they will be sorted with no fuss. Thank you for everything again. Sophie and Alexread more
Dee G.
15:25 24 Oct 22
Thank you so much for the glorious ring James , we both love it ! Thank you for your 1st class service. Will be coming back for bands very soon!Very easy process from start to finish, James had all the patience in the world. He listened to my... requests and answered all questions I had around buying a ring and what to look out for.The team at London Diamonds are the real deal! Shop with confidence!read more
Joel D.
08:20 22 Oct 22
I messaged London diamond 6 weeks before I proposed, it was very last minute. In that time james and the team didn’t hesitate on getting to work. They got my budget, my designs and within a week we had got a ring design and we picked a diamond. 4... weeks after I received the ring. After I’ve proposed the ring was way to big, I’ve messaged James and the after care is unbelievable, Instant reply’s to my questions, I’m just waiting on the ring to be resized and sent back.I’m not going to lie I was a little sceptical about spending a lot of money on a ring with a company that I’ve never seen or that I can’t go visit (living in wales) but honestly they mad it so easy. I couldn’t think of going ring shopping when they literally don’t everything for me.Thank you for everything, couldn’t recommend them enough.Joelread more
Dom W.
22:54 19 Oct 22
A seamless and highly professional experience from start to finish. James, Miranda and Maggie were excellent. I couldn’t recommend London Diamonds highly enough for those looking to take the next step in their journey!
Ben J.
14:53 19 Oct 22
Had a great experience with London Diamonds, James was excellent. I would highly recommend this business to anyone in the market for an engagement ring, the whole process was seamless and the ring he made is exceptional. The lucky lady is extremely... happy with it too, which always makes life easier.read more
Dom M
16:31 15 Oct 22
Excellent service from Miranda and James I appreciate their expertise in Diamonds. Flawless experience and they will be my go-to jeweller going forward.
Jake W.
09:46 15 Oct 22
Class experience from the offset. James looked after me incredibly well and my partner cannot stop looking at the ring, weeks after the engagement! Highly recommend these guys for any occasion.
Tyrian R.
09:27 13 Oct 22
Victoria and the Team were truly amazing! I sent a few photo’s to give them an idea of what I wanted and the ring arrived looking even better than I expected. Thank you again so much for your help! A moment we will remember forever
Natalie W.
14:44 12 Oct 22
James and the team are fabulous! Couldn't have asked for a better service. From start to finish James was honest and reassuring and I couldn't feel any better about my decision to work with LD. My ring is absolutely amazing, and I'm so so happy!!... Thank you to all the team, I'd recommend LD to anyone! I'd give 10 stars if I could!!read more
Taseen K.
11:40 12 Oct 22
James & Maggie were both an absolute pleasure to deal with. We ordered the ring through Instagram and collected it in their office. The team go above and beyond to make sure you are satisfied. And one thing that stands out is that you can feel they... genuinely CARE for their customers which is so hard and rare to find nowadays. Appreciate everything ❤️ Hope to see them again soon !read more
Emma T.
19:52 11 Oct 22
Initially I wasn’t sure that a company I could only really find on Instagram was the right move. But after our very first contact with James right through to the last little adjustments, it’s a decision I would make again a million times over. So... knowledgeable and informative, quick to reply and professional. When we went to collect the ring Maggie was so lovely. I can’t believe the ring is mine! I love it so much and after looking at sooooooo many there’s nothing that comes close. It’s perfect, the service has been perfect and I couldn’t recommend this company enough.read more
Costas M.
20:24 10 Oct 22
James was absolutely fantastic from start to finish. We had been in touch for quite some time until I was ready to take the plunge. Never any pressure, just a genuine laid back individual who was happy to answer any questions. He also had to deal... with my partner’s relentless enquiries, but took it well and used it to help guide me in my quest for the perfect ring. He even went the extra mile to help get the ring made in time for our getaway, despite my short notice - he made it work and it was a dream proposal. You have been an absolute star, it was fantastic to meet you in person during the pick up. Thank you once again and no doubt we’ll be back for the wedding bands.read more
Rachel C.
13:37 06 Oct 22
AMAZINGEvery single person I deal with at LD goes above and beyond, their customer service is exceptional, attention to detail is amazing and general attitude is second to none.I have dealt with Miranda on a few occasions now and always find her... such a pleasure to deal with. Nothing is ever too much and when recently resizing my wedding ring, she noticed that my engagement ring looked like it had impact and offered to repair this too.I recommend LD to everyone I speak to, I am now thinking of the next excuse to get another item of jewellery from them ;)read more
Bradley H.
20:00 03 Oct 22
If you're looking for an engagement ring, then look no further! The whole process is made so easy from start to finish & most importantly my partner said yes and thanks to London Diamonds she now has her dream ring 💍
RACHEL G.
13:32 01 Oct 22
London Diamonds created the most amazing Oval Solitaire, Platinum Band for my fiancé and I. The service throughout has been second to none! James is the most patient person! He deserves a medal :) We were so impressed with the packaging / attention... to detail / communication and diamond. I have no negative feedback and absolutely advocate anyone to head straight to London Diamonds. An amazing company with customers at the heart of what they do. Roll on the design for the wedding band.read more
Tommy S.
18:49 23 Sep 22
Worldclass! James was extremely responsive and engaged right from the first message and sent lots of helpful voice notes to any of my questions. Most of which I imagine he gets 100 times a week! Choosing a diamond and designing the ring was really... easy and I felt extremely supported.The final result was better than I could have hoped for and the ring is just beautiful!!!We would definitely recommend London Diamonds to anyone wanting a truly special and bespoke service with a perfect engagement ring at the end. Thank you so much to James and the Team!read more
Angus W.
18:36 22 Sep 22
What an experience!! From start to finish London diamonds were so amazing and helpful. No question unanswered and made the whole d process so simple to complete. There customer service is the best you could possible expect. The time taken in... speaking to you shows how much they care for making your experience special. Then you look at the ring. The actual expertise in creating zoning amazing is evident and the quality of the end result guarantees that it is the perfect ring beyond even your own expectations. The whole process was amazing making the moment even more magical. Will be telling everyone in the future to go for London diamonds. Amazing people amazing company, amazing beautiful ring and magical experience. Thank you London Diamonds team.read more
Sarah L.
14:07 22 Sep 22
Amazing! My partner bought my engagement ring and found the process so easy, supportive and stress free. I damaged the band of the ring badly not long after having it (caught in a door) where I thought it was broken beyond repair. I messaged James... with low expectations that anything could be done, other than buying a new band altogether. However James gave me such a warm response which was very reassuring - he even kindly checked how I was. James agreed the damage was bad, but said he would do his best to fix it. After only a couple of days I received my fixed ring in the post and I couldn’t be happier with the results. It’s unbelievable how great the repair is, and that he fixed it for free. My ring looks immaculate and just as stunning as the first time I saw it. The service offered was amazing from start to finish. It’s so nice to have such caring people helping with something so important to you. It’s clear that James knows the sentiment behind the rings and offers the care you would want. It’s clear they really know what they’re doing, and source the right product for your specifications. I couldn’t be happier with my ring and the service I’ve received. I honestly couldn’t recommend them enough!read more
Ashley M.
11:25 22 Sep 22
5 star service from start to finish from James and the team, I cannot recommend highly enough. She loves the ring.On top of this the ring was sent back for resize and completed and back with us in a day. Thanks again and we will be coming back for... our wedding rings!read more
Jake
15:32 21 Sep 22
First (and hopefully only!) time buying an engagement ring so nothing to actually compare to, but the ring is beyond beautiful. The girlfriend-now-fiancée loves it and claims it’s far better than anything she ever expected. Their instagram page is... full of useful info; for anything else, James is your guy. He is obviously incredibly knowledgeable and responds timely via WhatsApp. He allowed me to feel confident spending a considerable amount of money, and overall improved the buying experience.We will certainly be back in the future for other jewellery purchases.read more
Nathan B.
06:12 20 Sep 22
Excellent quality of service and the ring is amazing. I'd highly recommend.
Rosie P
20:25 17 Sep 22
The most amazing service! …A small diamond fell out of my engagent ring 14 hours before flying to my wedding, yet James at London Diamonds managed to find a solution to fix it within an hour of my initial message! Definitely the best place in London... for diamond rings, you can always rely on them.read more
Ben S.
12:32 17 Sep 22
Absolutely fantastic! From start to finish an impeccable service and most importantly the ring is INCREDIBLE! Thank you James and team!
scott L.
16:33 15 Sep 22
James was excellent from start to Finnish his customer service and professionalism was second to none!When I first contacted James about the engagement ring I had an idea of what I wanted but wasn’t certain.James was there to answer all my... questions without being pushy what so ever, nothing was too much of an ask for James, also he educated me about the documentary on diamonds on Netflix which I thought was fantastic also the attention to detail in the whole process was out of this world.I would recommend London Diamonds to everyone that I speak to they work and craftsmanship is amazing well done to all of you!James thank you so much for everything can’t wait to come back for the wedding bands.read more
Thomas H.
14:05 15 Sep 22
Couldn’t recommend london diamonds more for their excellent/friendly service and quality/design of the ring. My partner loves her ring. They were also great at providing tips for how to smuggle the ring abroad to help make the proposal a surprise.
Alishah A.
15:56 14 Sep 22
I really appreciate all your support and patience in answering all my questions also responding back quickly. Never have I experienced a smooth running order. You put me at ease and zero pressure. Thank you James and the team you have my family and... I as a life long customer now. Xread more
Joshua H.
14:07 14 Sep 22
I only have good things to say.James and the team made the process of purchasing a ring simple. The honesty, responsiveness and ease of communication ensured the final product was everything we could have wanted.The after care was perfect and... meeting James in person to resize the ring highlighted the drive James has to ensure all customers receive the highest level of service.I cannot thank James and the team enough.read more
Daniel M.
09:23 13 Sep 22
My review is very similar to the hundreds that proceed mine, but that is ultimate credit to both James and London Diamonds.I made the brave decision to pick my partners engagement ring by myself and with the help, guidance and support from James... it could not be anymore perfect. Both myself and my partner cannot believe how perfect the ring is and the service provided from James has been faultless, something which is not said often.I really appreciated the advice and guidance from James and their ethos of not having a pushy sales team, unlike high street jewellers. This made the whole experience that little bit more personalised and special.Upon taking delivery of the ring, I was quick to notice the attention and level of detail in the high quality and smart packaging, this reflecting the service I had received from James.Since my partner said YES we have already agreed we will be returning to London Diamonds and James for our wedding bands.A massive thank you again to yourself James and to London Diamonds. Take care and we will see you soon.Dan + Lu.read more
Tiffany R.
22:35 12 Sep 22
James was absolutely amazing from start to finish. He guided me along the way as I had absolutely no idea what to look for or what I wanted. Each step was so easy and it made the experience really comfortable. Thank you so much for all your help.... Tiffany’s fiancé - Alexread more
Matty H.
16:48 12 Sep 22
London diamonds made me feel respected and looked after from the very first time I enquired, no question was too silly and they gave me advice on every aspect of choosing the perfect ring. They were able to work around my budget and gave an honest... expert opinion on the quality and style of rings. They were able to even help get the ring size I needed from a photo of my fiancé’s hands! It was no guarentee but turned out to fitperfectly.The ring came to me securely and discretely. The whole experience was a pleasure and adds to the amazing moment I shared with my partner when I proposed her. We can’t stop looking at the ring on her finger!Highly recommend and so happy I went with London diamond, thank you!read more
Jayme W.
20:17 08 Sep 22
All I can say is WOW! My ring is absolutely stunning and all I’ve ever dreamt of. I’ve been following London Diamonds for years envying all their beautiful rings and now I have one myself. I can’t thank James enough for all the help he gave me. I... had lots of questions and was super picky but nothing was ever to much trouble. Their service is fantastic and so professional. A big big thank you!❤️read more
Sasha-Lee Y.
07:38 08 Sep 22
If I could give James and his team 100 stars I would. It's not every day you come across a business with such fantastic ethics and such a wonderful person at the helm. I would recommend London Diamonds a million times over for many reasons but 3... stand-out points would be their efficiency, professionalism and kindness. This business is made up of real, passionate, people doing incredible work.Earlier this month, I came to James in distress, he was recommended to me through word of mouth and by reading their many 5* google reviews and browsing through their 130K following on Instagram you can see why. It was one week to go before my wedding and a diamond had fallen out of my ring. This is a very special ring, as it is a family heirloom and was passed down to me by my mother.James was absolutely incredible in reassuring me that it could be fixed and true to his word it was back in no time, professionally cleaned, and looking better than I had ever seen it. The collection process was so simple, that I stopped by his offices in the heart of London’s Diamond district and picked it up in what took all of 10 minutes.If you are considering purchasing a ring or you are looking for handmade bespoke jewellery, I would look no further than London Diamonds, you will not be disappointed.Thank you so much, James, you helped make a special moment in my life truly unforgettable.read more
Jade N.
22:01 06 Sep 22
I love my ring it was honestly so beautiful, I cried and it was better than I could of asked for. Thank you so much xxx
Marc C.
16:08 05 Sep 22
What a fantastic experience. James will keep you right. From ideas through design to final payment. Excellent service.
Tony W.
19:30 04 Sep 22
Incredible service from start to finish. Such a perfect ring and unbelievably happy with how everything turned out. Thankyou!!
Toby H.
17:39 01 Sep 22
Thank you to the London Diamonds team for such a smooth, genuinely professional and easy experience in buying my fiancés engagement ring.I essentially gave a brief of what I wanted, response was very quick, straightforward communication... throughout. I’m in Bristol, I didn’t see the ring until it arrived to me, but I had seen rendered imagines that I approved. I needed to approve the diamond before it went on the ring. Really, it felt like a very personal and local experience despite the distance. The end product is genuinely breathtaking.I had no idea what to expect when buying a ring, thoroughly enjoyed my experience, and I really do want to emphasise that for all the stress of arranging the engagement the ring aspect was not stressful at all thanks to London Diamonds.read more
Chloe F.
11:10 31 Aug 22
Exceptional service from James and the team. We were back and forth messaging for over a year about my ring. James was always patient, helpful and understanding. I’ve lost count of how many CAD designs he produced for me until I was finally happy... with the design. Attention to detail, down to the last millimeter, was unbelievable. I couldn’t be happier with my ring, it’s stunning. There is no one else I would’ve trusted to do it. I’ll only be coming to LD from now on!read more
Scott S.
16:17 30 Aug 22
‘I knew you would get it close to perfection but I’m amazed how you’ve got it exactly perfect, this is the most perfect ring ever’I would like to thank for the guiding me through, what I thought would be the impossible challenge of getting the... perfect ring.From start to finish it was an easy progress, great communication and I can’t thank you enough.read more
Ashley S.
16:54 26 Aug 22
Couldn’t be happier with my ring or the service. James was incredibly attentive.Thank you so much
Sarah R.
16:24 26 Aug 22
I am so happy I found London Diamonds to create a bespoke engagement ring after my partner proposed. James and team were fantastic in offering advice and guidance, and were very patient with all my questions and changes, ultimately creating the most... perfect ring I have ever seen - it is beyond everything I had hoped for and I still get butterflies every time I catch sight of it - I can’t believe it’s mine. The quality of the main diamond is also unbelievable and something we would never have been able to afford elsewhere. I could not recommend them highly enough and will definitely be back for more jewelry in the future. Thank you, James!read more
Idriss B.
07:51 26 Aug 22
Thanks to James & the team. London Diamonds made us a beautiful ring with super high specification. The customer service and communication through each step was outstanding. Highly recommended.
Arvind C.
07:56 24 Aug 22
Could not be happier with the ring I got from London Diamonds and was very impressed with their after sales service
Tracey R.
09:47 23 Aug 22
Absolutely fabulous service from start to finish. James is such a lovely person to deal with. My ring is just perfect. Thank you.Would definitely recommend this company.
simon C.
08:24 20 Aug 22
The rings speak for themselves & James was a pleasure to deal with. The best service you could wish for.Highly recommend.
Abdul S.
17:02 19 Aug 22
Absolutely excellent customer service and product. I couldn't recommend them enough. Also best prices in the game - was quoted 0.8 ct diamond from a different company and LD offered a 1.2 ct high spec diamond for the same price! Use these guys for... sure.read more
Marc R.
15:44 19 Aug 22
Fantastic service from design process and their knowledge of choosing the perfect diamond to deliveryMy Wife was blown away with the end resultCannot recommend these guys enoughWill definitely be back!
Molly G.
10:17 16 Aug 22
I couldn’t recommend London Diamonds more!From start to finish the team have been amazing! My engagement ring is simply stunning and still WOW’s me 4 months on!☺️I’ve have recently had it resized and I had it back in my possession... within 3 days, Maggie who took care or my fiancé and I was so so lovely, I would really recommend going to collect your ring if you can because the team are so lovely!Thank you all again for your hard work!!😊💍read more
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We have over 800 Google reviews - with an average of 5 stars

See what our clients have to say about us…

Tony W.
18:43 01 Feb 23
5* service from start to finish! I could not be happier with my ring, care taken throughout, I will certainly be getting my wedding band from here... too. Thank you, Kayleighread more
bighorner
00:13 27 Jan 23
Dealing with London Diamonds was an amazing experience from start to finish. Answered any and every question I had, designed the most beautiful ring... to my specs and absolutely knocked it out the park. The ring well exceeded any expectations I had. I can not recommend them enough!read more
Ben A.
11:35 26 Jan 23
It’s always a pleasure working with London Diamonds not only are they extremely helpful but they are very knowledgeable and genuinely lookout for... your best interest. I cannot recommend them highly enough and in particular James!read more
Will N.
17:04 22 Jan 23
From start to finish they were professional and explained every step. They gave professional advice on design and how it would look. Everything was... done over what’s app and email and i couldn’t fault the process. Would highly recommend to anyone looking for their future rings. Would be back for our wedding bands. Thanks again James for the good service!read more
Ravi K.
10:53 20 Jan 23
Incredible service from start to finish, James was accommodating at every stage of the process & produced an astonishing ring. For anyone sitting on... the fence, there’s no hesitation needed - you’ll not get a better service anywhere.read more
Chloe H
17:40 19 Jan 23
I had been in on/off contact with London Diamonds for around 2 years (even before I was engaged) and frequently asked questions on rings they had... posted on instagram. They were always quick at responding and with all the relevant details and advice that was needed.We recently decided to go ahead with a bespoke engagement ring and matching wedding band. I sent London Diamonds things that were important to me for the ring/diamond and things I wasn’t too worried about and our budget. London Diamonds were quick to source an amazing diamond for my ring and send a detailed video and specification. We approved the diamond and designs and waited for London Diamonds to complete the rings. Communication was consistent throughout and I felt completely at ease knowing it was being handled by the best.We collected our rings from London Diamonds in person and was given all the details and knowledge we needed to take my first diamond ring and new engagement ring and matching wedding band home. I would, without a doubt, recommend London Diamonds, you couldn’t be in safer hands! I now need a reason to buy more diamonds and use their services again!read more
Tom O.
06:14 23 Dec 22
Buying my fiancés engagement ring from London Diamonds was a really smooth and enjoyable experience. The whole process was so easy and we are both... delighted with the design and quality of the ring.It was an absolute pleasure.read more
Alexandra H.
20:52 19 Dec 22
Could not recommend London Diamonds enough! I have just received my custom made wedding band & it is perfect, down to the very last detail. My Fiancé... also purchased my engagement ring from here & we both cannot recommend them anymore. Not only the rings but also the customer service. Nothing was ever an issue for the team. Thank you so much again.read more
asma R.
18:24 16 Dec 22
I cannot thank James and the team enough for my bespoke rings. James was attentive at all stages of the process. Excellent turnaround time and such... excellent communication throughout. He produced something even better than what I could have imagined. Something so perfect I fully trusted and put my faith in him and he definitely over delivered! Would highly recommend this business. Maggie was also wonderful! Thank you so much for making my dream rings will wear them with absolute pride and love! Asma :)read more
AJ K.
14:26 16 Dec 22
James and the team are simply..fantastic! Customer service is faultless. Real genuine people who are helping the public. We have bought an engagement... ring & diamond tennis bracelet so far. We will be one of there best customers in years to come, we will be back for much more!!Quality 5*Price 5*Service 5*read more
William H.
12:41 16 Dec 22
Fantastic from start to finish, best customer service I've ever experienced.
Blake D.
15:53 15 Dec 22
Nothing but absolute 5 star service from start to finish with my engagement ring, then again with my mothers engagement ring refurbishment. Many... thanks to james and the team at london diamond company. 100% recommend and will be using them any time i need to in the future.read more
David G.
08:03 15 Dec 22
Great experience from start to finish. The ring is simply beautiful and I will without doubt be back to buy something else once the Mrs decides what... she wants. Thanks so much to James & Maggie.read more
Irinie O
13:58 14 Dec 22
My fiancé has spoken so highly of his experience in sourcing my engagement ring. The ring itself is absolutely stunning, I love it! Definitely will... be back to get our wedding bands. Thank youread more
Anthony E.
11:51 14 Dec 22
Was recommended London Diamonds by a friend. The level of communication and professionalism I encountered on my journey in buying the ring was... excellent. I am so happy I chose London Diamonds and my fiancé is thrilled with her ring!Definitely recommended!read more
EM S
21:54 12 Dec 22
My partner of 8 years proposed to me in the summer and it was just perfect. Thank you to London Diamonds for helping him find my dream ring, honestly... couldn’t have wished for better! I’ve followed London Diamonds for a while now and always dreamt of having a ring from there and now I finally do. Even since the proposal, London Diamonds have been so helpful with organising getting my ring resized. Prompt response and so friendly! Can’t wait to start looking at our wedding bands!read more
Ashley B.
17:30 12 Dec 22
I got my fiancés engagement ring from London diamonds. I was very particular about what I wanted but James at London Diamonds helped me through the... process from start to finish and built the perfect ring. They’re very quick to reply to any queries I had too. The ring is something else. Simply stunning. You wouldn’t get anything close to it for the price I paid. If you can find a better diamond and better service anywhere else, take it! You won’t beat London Diamonds. I’ll be coming back for the wedding band.read more
Lakshman V.
22:35 11 Dec 22
Top man! Top service! Great value for money.
Mat S.
22:11 11 Dec 22
Very friendly and professional service. All questions were answered promptly, which made for an easy and stress-free process. Thank you again!
Adam D.
21:22 10 Dec 22
Brilliant service by James throughout
T J.
10:46 08 Dec 22
Victoria has been the most kind, attentive, understanding, helpful and profession person I have ever had the pleasure to work with on the most... important piece of jewelry - my engagement ring. Victoria had been answering my questions for about a year before we got to working on my ring. She answered every question in detail. I changed my mind from the initial ring and that was no problem at all, to say Victoria was accommodating would be an understatement.I was extremely picky, asking a million and one questions, sending another million and one messages with pictures, pdfs on every detail and nothing was too much trouble. Everything was explained to me in detail. Every question answered. Every concern/ worry put to rest with Victoria's wealth of knowledge. I knew I was in the safest hands. My trust in London Diamonds and Victoria paid off as my ring is spectacular and is everything had ever imagined it to be and more. I can truly and honestly say I am in love with it.The process was seamless from start to end. I will recommend Victoria to everyone in the future.I am enamoured with my ring.Thank you from the bottom of my heart Victoria and the London Diamonds team. Tatyanaread more
Philip A.
18:01 05 Dec 22
Thank you to London diamonds for going above and beyond to create the most perfect ring I could have asked for!James and the team made the process... so easy right from the start until receiving the ring and making sure it was the best diamond picked and does the right job and catches your eye straight awayThanks again Philread more
Sarah D.
15:27 28 Nov 22
Perfect from start to finish. Impeccable service and James was absolutely amazing! Will be recommending to all my friends and family!
Karen R.
12:35 25 Nov 22
Greatest place ever!!! I will only buy my jewelry from here from now on!They sized my grandfather’s ring so fast and beautifully done! Not only that... but James was honest with my fiancé on his ring choice, he didn’t pressure him at all and told the truth on each medal and price.His wedding band came out perfect! it arrived a lot faster than was planned and the quality of it is unmatched to any other rings we have seen. My husband was iffy on getting a ring from a place i saw on Instagram but now he says it was his greatest misjudgment because he loved his ring and was overly impressed with James.read more
Sylwester L.
10:47 25 Nov 22
The quality of the customer service is just outstanding! And I don’t have words to express how beautiful the ring was!20/10 rating highly... recommended!Thank you James!read more
Sylwester L.
10:44 25 Nov 22
Quality of customer service is just outstanding and I don’t have words to express how beautiful the ring was!!20/10 rating highly recommended!Thank... you James!read more
Matthew B.
20:52 21 Nov 22
Exactly the service, expertise and support you could wish for. James has been so responsive, patient and understanding throughout the entire process.... I have recommended LD to family, friends & colleagues and assure anyone looking for confidence in a jeweller; you are in safe hands.The ring is absolutely stunning and I’m currently having the band size reduced, which James is looking to return back to me within 5 working days (including postage to and from). So pleased - I will certainly be returning for wedding rings and other jewellery!James & LD, sincere thanks.Mattread more
Courtney S.
20:30 21 Nov 22
These guys managed to bring to life the Engagement ring of dreams, it is truly perfect!!I cannot stop staring at it!!From Start to finish London... Diamonds were so very helpful, they were always at the end of a WhatsApp message, and would answer any little question, however big, silly or small.I couldn’t have asked for the whole process to have run any smoother.I cannot recommend London Diamonds Enough!I had been searching for years for the right Jewellers to work with and I am so glad I found you.I can’t thank you Enough!! I Just LOVE LOVE LOVE my ring!!Excited to come back for wedding bands, whenever that shall be!! Xread more
Alex H.
18:01 21 Nov 22
Honestly if I could give these guys a 10star rating I would. From start to finish the whole experience was stress free and very easy. They took care... of everything in very fine detail. The whole process took just over a week as I needed a quick turn around with the ring. I also needed the ring slightly earlier the day I went to collect it. They also paid for a courier to get the ring to me earlier. The whole team were fantastic. I messaged them via WhatsApp and they even reply at weekends. And the best part of it all is that my now fiancée absolutely loves the ring. I cannot recommend these enoughread more
Adam B.
21:40 20 Nov 22
The whole team at London Diamonds are amazing. James was so helpful throughout the design process, making small tweaks to the design at my request... and advising me on things that would work well. The finished product is incredible, even better than I had imagined. I can’t thank the team at London Diamonds enough, and we’ll definitely be back for our wedding bands!read more
Erene M.
12:24 20 Nov 22
Miranda and James went above and beyond to make my dream ring! I cannot thank them enough! I would highly recommend !
Chloe M.
15:35 17 Nov 22
Got my engagement ring from London Diamonds almost 2 years ago now and its still the most beautiful thing I've ever seen! Still get distracted by it... every single day. You will get a very unique, hand picked, custom made, higher quality ring for much less cost than anywhere else. The after service is also impeccable - nothing is too much trouble and messages are answered within a few hours at most. I've recently just received my ring back after sending it down to London for its second yearly service and clean (which is at no additional cost may I add - for life!), and had it back looking sparklier than ever after just a couple of days. At no extra charge they also provided me with a new ring box as my original one was a little worse for wear. Last year I unfortunately lost one of the microdiamonds in my band and it was replaced at no extra cost during the service. These guys are wonderful and I'm so glad my constant nagging at my now fiancé, showing him beautiful ring after ring after ring from this place, paid off. I'm so glad I have an LD engagement ring! Thanks again guys.read more
Katie B.
21:08 16 Nov 22
James and the team are just incredible. My fiancé, Nick, said they were a pleasure to work with from start to finish. I also had to have the ring... resized and asked if I could have it back for our engagement party, which was less than a week away(!) and the team turned it around so quickly, bending over backwards to help. The ring itself is amazing, so perfectly made and just absolutely stunning. Customer service second to none. We’ll be back for our wedding bands next year!! Thank you.read more
Laura R.
00:21 15 Nov 22
Thank you again to James and the whole team for producing the most incredible ring, I can't take my eyes off it and have received so many... compliments. The service received, honesty and transparency given by London Diamonds is second to none, I can't recommend them enough.read more
Luke S
12:59 14 Nov 22
London Diomonds is the best Jewelers in the UK. They take care of you and tailor your ring to your requirements and your budget. My ring for my... Fiance was just phenomenal. It looked so prestige, my Fiance fell in love straight away.James and the team were awesome and communicated all the way and I was made to feel welcome and at ease the day that I went to London to collect the ring.Thank you London diamonds. Simply the best.Lukeread more
Andrew C.
12:07 12 Nov 22
Fantastic service .Purchased ring for my fiancee two years ago she accidentally damaged ring .No questions asked James sorted out issue straight... away back on her finger with in 5 days .Thankyou again .read more
TheDarkKnight
14:04 09 Nov 22
I wouldn’t get my diamonds/jewellery from anywhere else! Had a fantastic experience from start to finish. James provided superb customer service from... the beginning to help me find the perfect engagement ring for my finance. Prices were competitive and payment was really simple, presentation and quality of the ring were really beautiful. Also ordered two wedding bands and whilst we didn’t provide the correct size initially, the company was more than happy to help resize it for us multiple times for free. We’re both really happy with our rings. Thank you again to James and the team!read more
Abdul I.
22:22 08 Nov 22
Hi there, thank you so much for your service. I successfully got engaged last week and I wanted to thank the team for an amazing service (especially... James) 🙌🏾5 star experience from start to finish and I would highly recommend London Diamondsread more
Emma H.
19:51 07 Nov 22
I just wanted to say what amazing company London diamonds is. After finding them on instagram. I saw the wonderful rings on their page. I message... James, as wanted to renew my wedding band and engagement ring. James was great, no hard sell. Answered all my questions as I was so nervous to hand money over with only speaking online. James reassured me and I’m so glad I went for it. My band was made first it was so beautiful, arrived beautiful packed and look amazing. I then went for my engagement ring soon after. I couldn’t wait. My ring arrived today and the ring is beyond beautiful. I can’t stop looking at it. I actual can’t believe it’s my ring! London diamonds is a true gem to find. It really is. My ring, customers services is amazing. I can’t speak more highly of them. Thanks again James and team for my beautiful rings. I love them xxread more
Maxwell H.
09:23 07 Nov 22
Couldn't speak more highly of my experience of buying an engagement ring from James and the team at London Diamonds.Candidly I initially had... reservations about using an instagram based business, but the clear communication and extra steps they were willing to make to give me the confidence I needed in their service was fantastic.Extremely happy I followed through with LD, the ring is beautiful and my other half loves it.After sale customer service was just as exemplary as pre sale - our ring needed slightly resizing (due to myself not wanting to give away the surprise by getting an exact measurement) and LD had it altered and back to us in less than a week for no charge.Will be coming back for wedding bands and would gladly recommend their service.read more
Duncan L.
07:34 07 Nov 22
A great buying experience, a can’t thank James and his team enough. The overall quality was great, I gave budget and James did his utmost to stick to... it, whilst providing the best diamond possible. Quick replies, zero pressure, zero up-selling, it was a great experience and you and his team delivered something truly amazing! I’ll be buying other rings/wedding bands from them in the future!read more
Jessica G.
17:29 06 Nov 22
James and the team have created my dream ring with of course guidance from my now fiancé! The service has been amazing from start to finish and I... could not fault them in the slightest. Thank you again so much for creating the engagement ring of dreams!read more
Adam J.
07:49 05 Nov 22
James and the team are absolutely incredible! The service and the delivery times were so good and they listened and understood our needs. I would... recommend them to everyone!!read more
Saima A.
12:42 04 Nov 22
Recently received my dream ring and cannot fault the service from James and the rest of the team involved in building the ring! It was efficient,... quick, smooth, and enjoyable! James works with you on a personal level to make the experience as special as possible. He answered all my never ending questions and made sure I was completely happy and comfortable before starting the process! I was in love with the ring from the pictures and video updates however I cannot express how much better it is to just open the box and see the ring in person - it has exceeded all expectations and I cannot stop staring it! It’s perfection, as promised! Thank you to all the LD team!read more
Jack W.
20:55 03 Nov 22
Don’t hesitate, just do!I was sceptical at first, I did a lot of research as everything is done over WhatsApp, including searching for the company... records on the governments website. Eventually the Instagram and reviews sold it to me. I found 1 bad review and then a massive response essentially explaining the bad review and demonstrated the good service they had actually given to that customer.Anyways contact was pretty much immediate on a bank holiday. Answered all my questions (no matter how dum). Ring was designed within a week in which I gave the go ahead and then they showed me the diamond they found me. I asked for more videos which were sent within a day.Ring was then designed and subsequent videos were sent probably 3 weeks later (I stated I wasn’t in a rush). The band they had put the diamond on was the wrong colour but once highlighted to them you could tell the guilt and couldn’t be more forthcoming with an apology. Mistakes happen as far as I’m concerned, the response was exactly how I would have responded. It was then sorted within 2 weeks with the correct band colour (again I told them I wasn’t in a rush). I am 100% sure if I had said I needed it ASAP it would have been done a lot quicker.I sorted collection, arrived on the day and was shown the ring and wow it looked 100x better than on the videos. The light inside the box shows off that sparkle. I was also offered some advice when proposing (don’t pull the box out the wrong way or upside down) I concentrated on that when popping the box in my pocket.Skip forward to the day and she loved it and has only had comments about what a rock she has. My only grievance is the box is pretty big that in my shorts on the beach you could tell something was in my pocket. I hid it by putting my hand on top of it.Ultimately I have already recommended 3 friends (who shall name nameless for obvious reasons) and again they are saying really positive things.Don’t doubt just do!Will be back for the wedding bands.read more
Asif A.
03:33 02 Nov 22
Working with James to purchase an engagement ring was an absolute pleasure. The quality of service and the final product was by far the best I found.... James' knowledge about the industry and the ability to easily discuss with him allowed me to properly evaluate the options to make the best decision. The experience of building a custom ring with London Diamonds surpassed my expectations. I will be returning for additional jewellery in the future and would recommend James to anyone looking for an engagement ring.read more
Jessica F.
17:53 01 Nov 22
London diamonds have been really friendly & quick at getting my dream ring made for me and it was delivered to me just as quick in lovely packaging
Ryan B.
21:04 31 Oct 22
From the very start James provided fantastic service. I gave a very short window for production and James and his team duly delivered. Heheh we’re... extremely responsive and attentive to my needs and the end product was amazing! Top service and would highly recommend to anyone!read more
charlie S.
10:59 31 Oct 22
James and the team helped me through the whole process in a friendly and professional manner. All queries were answered promptly and everything was... explained clearly. It has been an absolute pleasure and I ended up with a fantastic ring and a very happy fiancé. I highly recommend!read more
Aoife O C.
17:54 29 Oct 22
Craig M.
12:27 29 Oct 22
Incredible ring, incredible service from James & the LD team. Ring made within 4 weeks & resizing was effortless, a week from leaving our house to... being returned!To top it off, my fiancé loved the rings & I recieved raving reviews from her friends! 5 star for sure, thoroughly recommend!read more
Adebola A.
09:06 28 Oct 22
London Diamonds kept their word and ensured I got the ring before the proposal, I was quite annoying and panicky but the reassurance was lovely and... the service is quite exceptional. I got it on time and I had a magical proposal in Paris. My fiancée loves the ring very much and she was so happy because she had always recommended them for an engagement ring.read more
Sharon B.
16:37 27 Oct 22
After following London Diamonds for over two years, I couldn't wait for the day to come when I could ask them to make my dream ring. As I read from... previous reviews, the process from first contact to collection was so easy and James keeps you informed of the design and specifications, there is no pushy salesperson encouraging you to spend more. I sent pictures of the ring and told them my budget and they created the most stunning ring. Thank you James and your team for creating my very special memorial ring. It was a pleasure to meet you.read more
Sophie B.
08:24 26 Oct 22
I can’t thank you enough James for being so understanding with my indecisiveness and your help with everything. My fiancé and I are so happy with the... ring and we both look at it every day and say how beautiful it is. We are thinking about which wedding bands we would like already and will definitely be getting them from London Diamonds! We just love knowing that if they ever need some TLC we can send them to you and they will be sorted with no fuss. Thank you for everything again. Sophie and Alexread more
Dee G.
15:25 24 Oct 22
Thank you so much for the glorious ring James , we both love it ! Thank you for your 1st class service. Will be coming back for bands very... soon!Very easy process from start to finish, James had all the patience in the world. He listened to my requests and answered all questions I had around buying a ring and what to look out for.The team at London Diamonds are the real deal! Shop with confidence!read more
Joel D.
08:20 22 Oct 22
I messaged London diamond 6 weeks before I proposed, it was very last minute. In that time james and the team didn’t hesitate on getting to work.... They got my budget, my designs and within a week we had got a ring design and we picked a diamond. 4 weeks after I received the ring. After I’ve proposed the ring was way to big, I’ve messaged James and the after care is unbelievable, Instant reply’s to my questions, I’m just waiting on the ring to be resized and sent back.I’m not going to lie I was a little sceptical about spending a lot of money on a ring with a company that I’ve never seen or that I can’t go visit (living in wales) but honestly they mad it so easy. I couldn’t think of going ring shopping when they literally don’t everything for me.Thank you for everything, couldn’t recommend them enough.Joelread more
Dom W.
22:54 19 Oct 22
A seamless and highly professional experience from start to finish. James, Miranda and Maggie were excellent. I couldn’t recommend London Diamonds... highly enough for those looking to take the next step in their journey!read more
Ben J.
14:53 19 Oct 22
Had a great experience with London Diamonds, James was excellent. I would highly recommend this business to anyone in the market for an engagement... ring, the whole process was seamless and the ring he made is exceptional. The lucky lady is extremely happy with it too, which always makes life easier.read more
Dom M
16:31 15 Oct 22
Excellent service from Miranda and James I appreciate their expertise in Diamonds. Flawless experience and they will be my go-to jeweller going... forward.read more
Jake W.
09:46 15 Oct 22
Class experience from the offset. James looked after me incredibly well and my partner cannot stop looking at the ring, weeks after the engagement!... Highly recommend these guys for any occasion.read more
Tyrian R.
09:27 13 Oct 22
Victoria and the Team were truly amazing! I sent a few photo’s to give them an idea of what I wanted and the ring arrived looking even better than I... expected. Thank you again so much for your help! A moment we will remember foreverread more
Natalie W.
14:44 12 Oct 22
James and the team are fabulous! Couldn't have asked for a better service. From start to finish James was honest and reassuring and I couldn't feel... any better about my decision to work with LD. My ring is absolutely amazing, and I'm so so happy!! Thank you to all the team, I'd recommend LD to anyone! I'd give 10 stars if I could!!read more
Taseen K.
11:40 12 Oct 22
James & Maggie were both an absolute pleasure to deal with. We ordered the ring through Instagram and collected it in their office. The team go above... and beyond to make sure you are satisfied. And one thing that stands out is that you can feel they genuinely CARE for their customers which is so hard and rare to find nowadays. Appreciate everything ❤️ Hope to see them again soon !read more
Emma T.
19:52 11 Oct 22
Initially I wasn’t sure that a company I could only really find on Instagram was the right move. But after our very first contact with James right... through to the last little adjustments, it’s a decision I would make again a million times over. So knowledgeable and informative, quick to reply and professional. When we went to collect the ring Maggie was so lovely. I can’t believe the ring is mine! I love it so much and after looking at sooooooo many there’s nothing that comes close. It’s perfect, the service has been perfect and I couldn’t recommend this company enough.read more
Costas M.
20:24 10 Oct 22
James was absolutely fantastic from start to finish. We had been in touch for quite some time until I was ready to take the plunge. Never any... pressure, just a genuine laid back individual who was happy to answer any questions. He also had to deal with my partner’s relentless enquiries, but took it well and used it to help guide me in my quest for the perfect ring. He even went the extra mile to help get the ring made in time for our getaway, despite my short notice - he made it work and it was a dream proposal. You have been an absolute star, it was fantastic to meet you in person during the pick up. Thank you once again and no doubt we’ll be back for the wedding bands.read more
Rachel C.
13:37 06 Oct 22
AMAZINGEvery single person I deal with at LD goes above and beyond, their customer service is exceptional, attention to detail is amazing and... general attitude is second to none.I have dealt with Miranda on a few occasions now and always find her such a pleasure to deal with. Nothing is ever too much and when recently resizing my wedding ring, she noticed that my engagement ring looked like it had impact and offered to repair this too.I recommend LD to everyone I speak to, I am now thinking of the next excuse to get another item of jewellery from them ;)read more
Bradley H.
20:00 03 Oct 22
If you're looking for an engagement ring, then look no further! The whole process is made so easy from start to finish & most importantly my partner... said yes and thanks to London Diamonds she now has her dream ring 💍read more
RACHEL G.
13:32 01 Oct 22
London Diamonds created the most amazing Oval Solitaire, Platinum Band for my fiancé and I. The service throughout has been second to none! James is... the most patient person! He deserves a medal :) We were so impressed with the packaging / attention to detail / communication and diamond. I have no negative feedback and absolutely advocate anyone to head straight to London Diamonds. An amazing company with customers at the heart of what they do. Roll on the design for the wedding band.read more
Tommy S.
18:49 23 Sep 22
Worldclass! James was extremely responsive and engaged right from the first message and sent lots of helpful voice notes to any of my questions. Most... of which I imagine he gets 100 times a week! Choosing a diamond and designing the ring was really easy and I felt extremely supported.The final result was better than I could have hoped for and the ring is just beautiful!!!We would definitely recommend London Diamonds to anyone wanting a truly special and bespoke service with a perfect engagement ring at the end. Thank you so much to James and the Team!read more
Angus W.
18:36 22 Sep 22
What an experience!! From start to finish London diamonds were so amazing and helpful. No question unanswered and made the whole d process so simple... to complete. There customer service is the best you could possible expect. The time taken in speaking to you shows how much they care for making your experience special. Then you look at the ring. The actual expertise in creating zoning amazing is evident and the quality of the end result guarantees that it is the perfect ring beyond even your own expectations. The whole process was amazing making the moment even more magical. Will be telling everyone in the future to go for London diamonds. Amazing people amazing company, amazing beautiful ring and magical experience. Thank you London Diamonds team.read more
Sarah L.
14:07 22 Sep 22
Amazing! My partner bought my engagement ring and found the process so easy, supportive and stress free. I damaged the band of the ring badly not... long after having it (caught in a door) where I thought it was broken beyond repair. I messaged James with low expectations that anything could be done, other than buying a new band altogether. However James gave me such a warm response which was very reassuring - he even kindly checked how I was. James agreed the damage was bad, but said he would do his best to fix it. After only a couple of days I received my fixed ring in the post and I couldn’t be happier with the results. It’s unbelievable how great the repair is, and that he fixed it for free. My ring looks immaculate and just as stunning as the first time I saw it. The service offered was amazing from start to finish. It’s so nice to have such caring people helping with something so important to you. It’s clear that James knows the sentiment behind the rings and offers the care you would want. It’s clear they really know what they’re doing, and source the right product for your specifications. I couldn’t be happier with my ring and the service I’ve received. I honestly couldn’t recommend them enough!read more
Ashley M.
11:25 22 Sep 22
5 star service from start to finish from James and the team, I cannot recommend highly enough. She loves the ring.On top of this the ring was sent... back for resize and completed and back with us in a day. Thanks again and we will be coming back for our wedding rings!read more
Jake
15:32 21 Sep 22
First (and hopefully only!) time buying an engagement ring so nothing to actually compare to, but the ring is beyond beautiful. The... girlfriend-now-fiancée loves it and claims it’s far better than anything she ever expected. Their instagram page is full of useful info; for anything else, James is your guy. He is obviously incredibly knowledgeable and responds timely via WhatsApp. He allowed me to feel confident spending a considerable amount of money, and overall improved the buying experience.We will certainly be back in the future for other jewellery purchases.read more
Nathan B.
06:12 20 Sep 22
Excellent quality of service and the ring is amazing. I'd highly recommend.
Rosie P
20:25 17 Sep 22
The most amazing service! …A small diamond fell out of my engagent ring 14 hours before flying to my wedding, yet James at London Diamonds managed to... find a solution to fix it within an hour of my initial message! Definitely the best place in London for diamond rings, you can always rely on them.read more
Ben S.
12:32 17 Sep 22
Absolutely fantastic! From start to finish an impeccable service and most importantly the ring is INCREDIBLE! Thank you James and team!
scott L.
16:33 15 Sep 22
James was excellent from start to Finnish his customer service and professionalism was second to none!When I first contacted James about the... engagement ring I had an idea of what I wanted but wasn’t certain.James was there to answer all my questions without being pushy what so ever, nothing was too much of an ask for James, also he educated me about the documentary on diamonds on Netflix which I thought was fantastic also the attention to detail in the whole process was out of this world.I would recommend London Diamonds to everyone that I speak to they work and craftsmanship is amazing well done to all of you!James thank you so much for everything can’t wait to come back for the wedding bands.read more
Thomas H.
14:05 15 Sep 22
Couldn’t recommend london diamonds more for their excellent/friendly service and quality/design of the ring. My partner loves her ring. They were... also great at providing tips for how to smuggle the ring abroad to help make the proposal a surprise.read more
Alishah A.
15:56 14 Sep 22
I really appreciate all your support and patience in answering all my questions also responding back quickly. Never have I experienced a smooth... running order. You put me at ease and zero pressure. Thank you James and the team you have my family and I as a life long customer now. Xread more
Joshua H.
14:07 14 Sep 22
I only have good things to say.James and the team made the process of purchasing a ring simple. The honesty, responsiveness and ease of... communication ensured the final product was everything we could have wanted.The after care was perfect and meeting James in person to resize the ring highlighted the drive James has to ensure all customers receive the highest level of service.I cannot thank James and the team enough.read more
Daniel M.
09:23 13 Sep 22
My review is very similar to the hundreds that proceed mine, but that is ultimate credit to both James and London Diamonds.I made the brave... decision to pick my partners engagement ring by myself and with the help, guidance and support from James it could not be anymore perfect. Both myself and my partner cannot believe how perfect the ring is and the service provided from James has been faultless, something which is not said often.I really appreciated the advice and guidance from James and their ethos of not having a pushy sales team, unlike high street jewellers. This made the whole experience that little bit more personalised and special.Upon taking delivery of the ring, I was quick to notice the attention and level of detail in the high quality and smart packaging, this reflecting the service I had received from James.Since my partner said YES we have already agreed we will be returning to London Diamonds and James for our wedding bands.A massive thank you again to yourself James and to London Diamonds. Take care and we will see you soon.Dan + Lu.read more
Tiffany R.
22:35 12 Sep 22
James was absolutely amazing from start to finish. He guided me along the way as I had absolutely no idea what to look for or what I wanted. Each... step was so easy and it made the experience really comfortable. Thank you so much for all your help. Tiffany’s fiancé - Alexread more
Matty H.
16:48 12 Sep 22
London diamonds made me feel respected and looked after from the very first time I enquired, no question was too silly and they gave me advice on... every aspect of choosing the perfect ring. They were able to work around my budget and gave an honest expert opinion on the quality and style of rings. They were able to even help get the ring size I needed from a photo of my fiancé’s hands! It was no guarentee but turned out to fitperfectly.The ring came to me securely and discretely. The whole experience was a pleasure and adds to the amazing moment I shared with my partner when I proposed her. We can’t stop looking at the ring on her finger!Highly recommend and so happy I went with London diamond, thank you!read more
Jayme W.
20:17 08 Sep 22
All I can say is WOW! My ring is absolutely stunning and all I’ve ever dreamt of. I’ve been following London Diamonds for years envying all their... beautiful rings and now I have one myself. I can’t thank James enough for all the help he gave me. I had lots of questions and was super picky but nothing was ever to much trouble. Their service is fantastic and so professional. A big big thank you!❤️read more
Sasha-Lee Y.
07:38 08 Sep 22
If I could give James and his team 100 stars I would. It's not every day you come across a business with such fantastic ethics and such a wonderful... person at the helm. I would recommend London Diamonds a million times over for many reasons but 3 stand-out points would be their efficiency, professionalism and kindness. This business is made up of real, passionate, people doing incredible work.Earlier this month, I came to James in distress, he was recommended to me through word of mouth and by reading their many 5* google reviews and browsing through their 130K following on Instagram you can see why. It was one week to go before my wedding and a diamond had fallen out of my ring. This is a very special ring, as it is a family heirloom and was passed down to me by my mother.James was absolutely incredible in reassuring me that it could be fixed and true to his word it was back in no time, professionally cleaned, and looking better than I had ever seen it. The collection process was so simple, that I stopped by his offices in the heart of London’s Diamond district and picked it up in what took all of 10 minutes.If you are considering purchasing a ring or you are looking for handmade bespoke jewellery, I would look no further than London Diamonds, you will not be disappointed.Thank you so much, James, you helped make a special moment in my life truly unforgettable.read more
Jade N.
22:01 06 Sep 22
I love my ring it was honestly so beautiful, I cried and it was better than I could of asked for. Thank you so much xxx
Marc C.
16:08 05 Sep 22
What a fantastic experience. James will keep you right. From ideas through design to final payment. Excellent service.
Tony W.
19:30 04 Sep 22
Incredible service from start to finish. Such a perfect ring and unbelievably happy with how everything turned out. Thankyou!!
Toby H.
17:39 01 Sep 22
Thank you to the London Diamonds team for such a smooth, genuinely professional and easy experience in buying my fiancés engagement ring.I... essentially gave a brief of what I wanted, response was very quick, straightforward communication throughout. I’m in Bristol, I didn’t see the ring until it arrived to me, but I had seen rendered imagines that I approved. I needed to approve the diamond before it went on the ring. Really, it felt like a very personal and local experience despite the distance. The end product is genuinely breathtaking.I had no idea what to expect when buying a ring, thoroughly enjoyed my experience, and I really do want to emphasise that for all the stress of arranging the engagement the ring aspect was not stressful at all thanks to London Diamonds.read more
Chloe F.
11:10 31 Aug 22
Exceptional service from James and the team. We were back and forth messaging for over a year about my ring. James was always patient, helpful and... understanding. I’ve lost count of how many CAD designs he produced for me until I was finally happy with the design. Attention to detail, down to the last millimeter, was unbelievable. I couldn’t be happier with my ring, it’s stunning. There is no one else I would’ve trusted to do it. I’ll only be coming to LD from now on!read more
Scott S.
16:17 30 Aug 22
‘I knew you would get it close to perfection but I’m amazed how you’ve got it exactly perfect, this is the most perfect ring ever’I would like to... thank for the guiding me through, what I thought would be the impossible challenge of getting the perfect ring.From start to finish it was an easy progress, great communication and I can’t thank you enough.read more
Ashley S.
16:54 26 Aug 22
Couldn’t be happier with my ring or the service. James was incredibly attentive.Thank you so much
Sarah R.
16:24 26 Aug 22
I am so happy I found London Diamonds to create a bespoke engagement ring after my partner proposed. James and team were fantastic in offering advice... and guidance, and were very patient with all my questions and changes, ultimately creating the most perfect ring I have ever seen - it is beyond everything I had hoped for and I still get butterflies every time I catch sight of it - I can’t believe it’s mine. The quality of the main diamond is also unbelievable and something we would never have been able to afford elsewhere. I could not recommend them highly enough and will definitely be back for more jewelry in the future. Thank you, James!read more
Idriss B.
07:51 26 Aug 22
Thanks to James & the team. London Diamonds made us a beautiful ring with super high specification. The customer service and communication through... each step was outstanding. Highly recommended.read more
Arvind C.
07:56 24 Aug 22
Could not be happier with the ring I got from London Diamonds and was very impressed with their after sales service
Tracey R.
09:47 23 Aug 22
Absolutely fabulous service from start to finish. James is such a lovely person to deal with. My ring is just perfect. Thank you.Would definitely... recommend this company.read more
simon C.
08:24 20 Aug 22
The rings speak for themselves & James was a pleasure to deal with. The best service you could wish for.Highly recommend.
Abdul S.
17:02 19 Aug 22
Absolutely excellent customer service and product. I couldn't recommend them enough. Also best prices in the game - was quoted 0.8 ct diamond from a... different company and LD offered a 1.2 ct high spec diamond for the same price! Use these guys for sure.read more
Marc R.
15:44 19 Aug 22
Fantastic service from design process and their knowledge of choosing the perfect diamond to deliveryMy Wife was blown away with the end... resultCannot recommend these guys enoughWill definitely be back!read more
Molly G.
10:17 16 Aug 22
I couldn’t recommend London Diamonds more!From start to finish the team have been amazing! My engagement ring is simply stunning and still WOW’s me... 4 months on!☺️I’ve have recently had it resized and I had it back in my possession within 3 days, Maggie who took care or my fiancé and I was so so lovely, I would really recommend going to collect your ring if you can because the team are so lovely!Thank you all again for your hard work!!😊💍read more
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