Bespoke
Excellent
5.0
Based on 974 reviews
Tyler P.
Price, quality, and customer service is second to none. I honestly don’t know what I would have done without this company. Would give 10 stars if I could!
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London Diamonds
Excellent
5.0
Based on 974 reviews
review us on
Tyler P.
Price, quality, and customer service is second to none. I honestly don’t know what I would have done without this company. Would give 10 stars if I could!
Jason
Amazing company with great communication through the whole process! Miranda provided lots of suggestions and helped me narrow down to the perfect design, they then sourced a beautiful diamond quickly and got the ring ready against tight timelines.The resizing process was also quick and painless, London Diamonds paid for and organised a very quick delivery service to get the ring back to us in time for our holiday and my Fiancée’s birthday.I would highly recommend London Diamonds, - high quality rings with a professional service and personal touch!
As M.
Charles S.
Great place, great price and service from start to end. Laura was really helpful with the designing of the ring, providing diamond options and information regarding the cuts and quality. Over the weeks she helped me make up my mind on the design, kept me informed and was very professional on the collection day. I think my soon to be fiance is going to love the ring. Will definitely be purchasing the wedding bands from them.If you want a good quality ring at a good price. Look no further.
Immi J.
Amazing service and BEAUTIFUL rings! I have followed London Diamonds for some time now and was so excited when it came to my turn to get my very own London Diamonds engagement ring! James and the team designed my dream ring for me and were impeccable with communication and service from the start to finish with my partner, and then with me afterwards, I couldn't recommend them more!
Response from the owner: Thank you so much Immi - it was a pleasure and take care.
James M.
I wanted to take the opportunity to say just how delighted I am with the service and product from London Diamonds.Whilst planning my proposal to my partner I reached out to James from LD who was quick to come to my assistance. No pushy sales patter, or trying to talk me into something I didn’t want, instead quick and honest support and an understanding of my choice for a mined diamond, which was exactly what I needed. James kept me updated throughout the ring design and build process, answering my questions and thoughts as we went. I had planned my proposal whilst away on holiday with my partner, and due to some unforeseen circumstances, the ring was very nearly not ready in time to which James offered to fly his son out to meet me with the ring instead so the proposal was possible - it didn’t come to this but this is testament to the service James and LD deliver!My partner absolutely loves her ring and I would not hesitate to recommend LD to anyone in the market for an engagement ring. Thanks so much James and all of the LD team. J & E
LanceM 8.
Fantastic quality rings and brilliant customer service. The lifetime free-resizing service was also so useful and welcomed. The team are super responsive to emails if you ever need them.
Response from the owner: Thank you so much for taking the time and enjoy the rings, it was a pleasure.
James A.
I don’t normally write reviews however, I want to make a special thank you to Miranda, I ordered an engagement ring, having never bought a ring in my life, she made the process seamless and helped me through every step of the process. I was even sent a personal video of the ring once it was ready. Thank you Miranda and the London Diamonds team. JamesP.s she said yes!
Response from the owner: Thank you so so much for the kind words James and it was a pleasure working with you. Thank you again
DamzOn2Wheels
Fantastic service from start to finish with no pressure.James and the team were fabulous A+
Gurung A.
The service of London Diamond is beyond outstanding. The quality and the designs of their diamonds are fabulous too. Special thanks to James for sorting the exquisite ring in short notice.
Misha A.
There really is no better place to buy an engagement ring from. I always knew I wanted my ring from London Diamonds due to their excellent reviews and my fiancé had a fantastic experience. My ring is more perfect than I could have ever imagined - it is the most sparkly ring I have ever seen! Their customer service is exceptional. I recently took advantage of their free cleaning service after having my ring for over a year and I was really impressed with how quickly they returned my ring. I look forward to getting my wedding band from London Diamonds in the near future. Thank you!
Andrew W.
Excellent service from James and the team at London Diamonds. They helped me design and source an engagement ring for my partner. They didn’t push me to purchase a more expensive ring and found me exactly what I was looking for, within budget. They also resized the ring twice for free. My partner has received dozens of compliments on the ring from friends and strangers since receiving it 6 months ago.I would highly recommend London Diamonds!
Gurps R.
Whilst searching for an engagement ring, Arran was excellent in understanding the style we were looking for and was able to help us design the perfect ring. Arran is very knowledgeable, understanding and creative which helped us in the design and purchase. Not once did we feel pressured to purchase a specific ring. I have recommended friends and family to deal with Arran for future purchases.
Nneka H U.
Mariya L.
I recently had the pleasure of experiencing the exceptional service provided by London Diamond Official, and I couldn't be more impressed, especially considering this was for my engagement ring. My journey with them began when I encountered an issue with my diamond ring. Despite having it resized, it still spun around my finger uncomfortably, which was particularly frustrating considering it was a special piece we acquired abroad.Thankfully, a colleague who had faced a similar problem recommended London Diamond Official to me. She shared how they went above and beyond by adding internal additional balls to her ring to prevent it from spinning. With her glowing recommendation, I decided to give them a try.From the moment I reached out to London Diamond Official, I was greeted with professionalism and warmth. James, who assisted me, proved to be an absolute legend. He listened attentively to my concerns and assured me that they would take care of the issue promptly.True to their word, the team at London Diamond Official worked swiftly to fix my engagement ring. In no time at all, they had implemented the necessary adjustments, ensuring that my ring now fit perfectly without any spinning. What's more, the entire process was a pleasure from start to finish, thanks to their excellent communication and customer care.Having experienced such outstanding service, I can't wait to entrust London Diamond Official with my future jewelry needs. Their dedication to customer satisfaction and craftsmanship is truly commendable, and I wholeheartedly recommend them to anyone seeking quality and reliability in their jewelry purchases.Thank you, London Diamond Official, for your unparalleled service and for making my engagement ring perfect once again.Mariya xxx
Tony
JamesA huge thanks to you and the entire team at London Diamonds for making the whole process of purchasing a 5 stone platinum ring for my wife an enjoyable and memorable occasion.I am not the easiest customer to satisfy but nothing was too much trouble and would highly recommend your services to anyone in the market for a standard or bespoke item, you won’t be disappointed!Honest unbiased advice without pushing you to spend more than you intended to. You set the budget and these guys will find the best stones available for you.Once again thank you very much for your patience and the superb finished product we could not be happier 😊T&A
Response from the owner: It was a pleasure - thank you Tony!
Joanne B.
Amazing service yet again :) Sent my engagement ring back for inspection and a polish and it has come back looking brand new. Nothing is too much trouble and I look forward to ordering my wedding band in a few weeks time. Thank you :)
fred P.
The experience from start to finish including aftercare was outstanding ! The expertise and friendliness of the staff was over and above, the workmanship was top class and of course value for money was fantastic. Highly recommended from us
Sophie W.
amazing service, options and prices
Response from the owner: Thank you so much Sophie, much appreciated and it was a pleasure
Gareth W.
London Diamonds were total professionals throughout. Not once did they pressure me into any sale choice and decisions, they just gave me honest, genuine and expert support. Particular thanks to James.The ring is absolutely beautiful. I would 100% recommend LD... And to avoid the high street chains!
Response from the owner: You were a gentleman to work with Gareth - thank you so much from all of us.
Kassie W.
My engagement and wedding rings are from here! My engagement ring has had to be resized and they have done this so quickly, it needs to go down one more size and they said they will do it within a few days as I live abroad and head back. The service is brilliant. Super impressed. Same with our wedding bands - both are lovely and well priced too. Thanks!
Natasha M.
My husband bought my engagement ring from London Diamonds just over 3 years ago. Recently a diamond fell out of the ring and London Diamonds couldn’t have been anymore helpful. They repaired the ring, replacing the diamond, and gave it a proper clean, all under warranty so we paid £0! This service was super quick as well. We sent the ring via Royal Mail on a Thursday and received it back by the next Tuesday. I can’t say enough how fabulous the company and their team have been! We couldn’t recommend London Diamonds enough!
Lauren H.
I can’t thank James and the team enough for fixing my ring! After 2 years since my engagement, Monday evening I damaged my ring (what I thought was quite badly) and was absolutely gutted. After messaging James and showing him the damage, he told me that it wasn’t a problem and the team could of course sort it. On Wednesday I took the ring to the office and on Thursday it was fixed. Not only is my ring back in one piece but it is how I was given it on my engagement. Looks brand new and sparkly!Thank you team!
Andrew J
Just want to thank London Diamonds for the work they done with my engagement ring for my fiancé.I chose London Diamonds after following their business page on Instagram for a while.. Seeing the work that was displayed alone was enough for me to know that I would be using their services to create the most perfect engagement ring.London diamonds exceed every expectation I had from start to finish! The process was flawless from start to finish and I was at ease knowing I was dealing with such a reputable company. James would liaise with me regularly during the design of the ring, and continued to provide updates throughout the duration of the creation of the ring. Nothing was ever too much hassle and the holistic treatment throughout was very reassuring. I could not recommend London Diamonds enough. Thank you to all at London Diamonds for creating such a special engagement ring, my now fiancé is overwhelmed by how perfect the ring is and you have made her dreams come true. See you soon for the wedding band!
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