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Based on 969 reviews
Gurps R.
1713288421
Whilst searching for an engagement ring, Arran was excellent in understanding the style we were looking for and was able to help us design the perfect ring. Arran is very knowledgeable, understanding and creative which helped us in the design and... purchase. Not once did we feel pressured to purchase a specific ring. I have recommended friends and family to deal with Arran for future purchases.read more
We have nearly 1,000 Google reviews - with an average of 5 stars
See what our clients have to say about us…
Gurps R.
1713288421
Whilst searching for an engagement ring, Arran was excellent in understanding the style we were looking for and was able to help us design the... perfect ring. Arran is very knowledgeable, understanding and creative which helped us in the design and purchase. Not once did we feel pressured to purchase a specific ring. I have recommended friends and family to deal with Arran for future purchases.read more
Nneka Hannah U.
1711826276
Mariya L.
1710512270
I recently had the pleasure of experiencing the exceptional service provided by London Diamond Official, and I couldn't be more impressed, especially... considering this was for my engagement ring. My journey with them began when I encountered an issue with my diamond ring. Despite having it resized, it still spun around my finger uncomfortably, which was particularly frustrating considering it was a special piece we acquired abroad.Thankfully, a colleague who had faced a similar problem recommended London Diamond Official to me. She shared how they went above and beyond by adding internal additional balls to her ring to prevent it from spinning. With her glowing recommendation, I decided to give them a try.From the moment I reached out to London Diamond Official, I was greeted with professionalism and warmth. James, who assisted me, proved to be an absolute legend. He listened attentively to my concerns and assured me that they would take care of the issue promptly.True to their word, the team at London Diamond Official worked swiftly to fix my engagement ring. In no time at all, they had implemented the necessary adjustments, ensuring that my ring now fit perfectly without any spinning. What's more, the entire process was a pleasure from start to finish, thanks to their excellent communication and customer care.Having experienced such outstanding service, I can't wait to entrust London Diamond Official with my future jewelry needs. Their dedication to customer satisfaction and craftsmanship is truly commendable, and I wholeheartedly recommend them to anyone seeking quality and reliability in their jewelry purchases.Thank you, London Diamond Official, for your unparalleled service and for making my engagement ring perfect once again.Mariya xxxread more
Tony
1708943652
JamesA huge thanks to you and the entire team at London Diamonds for making the whole process of purchasing a 5 stone platinum ring for my wife an... enjoyable and memorable occasion.I am not the easiest customer to satisfy but nothing was too much trouble and would highly recommend your services to anyone in the market for a standard or bespoke item, you won’t be disappointed!Honest unbiased advice without pushing you to spend more than you intended to. You set the budget and these guys will find the best stones available for you.Once again thank you very much for your patience and the superb finished product we could not be happier 😊T&Aread more
Joanne B.
1707931898
Amazing service yet again :) Sent my engagement ring back for inspection and a polish and it has come back looking brand new. Nothing is too much... trouble and I look forward to ordering my wedding band in a few weeks time. Thank you :)read more
fred P.
1707469882
The experience from start to finish including aftercare was outstanding ! The expertise and friendliness of the staff was over and above, the... workmanship was top class and of course value for money was fantastic. Highly recommended from usread more
Sophie W.
1706643053
amazing service, options and prices
Gareth W.
1701802798
London Diamonds were total professionals throughout. Not once did they pressure me into any sale choice and decisions, they just gave me honest,... genuine and expert support. Particular thanks to James.The ring is absolutely beautiful. I would 100% recommend LD... And to avoid the high street chains!read more
Kassie Barker J.
1701416003
My engagement and wedding rings are from here! My engagement ring has had to be resized and they have done this so quickly, it needs to go down one... more size and they said they will do it within a few days as I live abroad and head back. The service is brilliant. Super impressed. Same with our wedding bands - both are lovely and well priced too. Thanks!read more
Natasha M.
1701207838
My husband bought my engagement ring from London Diamonds just over 3 years ago. Recently a diamond fell out of the ring and London Diamonds couldn’t... have been anymore helpful. They repaired the ring, replacing the diamond, and gave it a proper clean, all under warranty so we paid £0! This service was super quick as well. We sent the ring via Royal Mail on a Thursday and received it back by the next Tuesday. I can’t say enough how fabulous the company and their team have been! We couldn’t recommend London Diamonds enough!read more
Lauren H.
1701096639
I can’t thank James and the team enough for fixing my ring! After 2 years since my engagement, Monday evening I damaged my ring (what I thought was... quite badly) and was absolutely gutted. After messaging James and showing him the damage, he told me that it wasn’t a problem and the team could of course sort it. On Wednesday I took the ring to the office and on Thursday it was fixed. Not only is my ring back in one piece but it is how I was given it on my engagement. Looks brand new and sparkly!Thank you team!read more
Andrew J
1701034896
Just want to thank London Diamonds for the work they done with my engagement ring for my fiancé.I chose London Diamonds after following their... business page on Instagram for a while.. Seeing the work that was displayed alone was enough for me to know that I would be using their services to create the most perfect engagement ring.London diamonds exceed every expectation I had from start to finish! The process was flawless from start to finish and I was at ease knowing I was dealing with such a reputable company. James would liaise with me regularly during the design of the ring, and continued to provide updates throughout the duration of the creation of the ring. Nothing was ever too much hassle and the holistic treatment throughout was very reassuring. I could not recommend London Diamonds enough. Thank you to all at London Diamonds for creating such a special engagement ring, my now fiancé is overwhelmed by how perfect the ring is and you have made her dreams come true. See you soon for the wedding band!read more
Daniel L.
1700925950
Amazing service from start to finish, couldn’t be happier, the ring made was beautiful. Thanks again
Luke F.
1700771134
I couldn’t recommend London Diamonds enough. I first purchased the most perfect diamond for my Fiancé with James back in 2020. I gave him a near... impossible deadline, yet with professionalism and sheer determination to help me, he made it work. He took time to discuss the requirements, managed expectations, and ultimately found the best possible diamond quality for our budget. I have remained in regular contact since, and they have helped me replace missing diamonds on two separate occasions, free of charge & efficient at that! I cannot recommend James and the team enough.read more
Ryan E.
1700635419
Easy process with great communication, highly reccomend!
Jamie M
1700586438
London Diamonds are one of the BEST companies I have ever had the pleasure of dealing with. I researched a fair amount before contacting them and... like many others my experience was incredible. The communication is spot on, they hold your hand throughout the development, and they made me feel part of that process. I really felt looked after from day 1.When we needed an adjustment made on a wedding ring it’s was no issue….no charge! Always happy to help solve your issue - We had a face to face meeting where everything was measured and they went above and beyond for us! James and his team really are very good people and they want the best for you. If you want to be looked after and work with a company that genuinely understands and cares about the process of buying and designing a diamond ring for your budget - then don’t hesitate and contact them! You’ll be happy you did! We are incredibly happy and grateful for everything! Cheers James!Jamie and Sarah xread more
Elanor B.
1700569303
I just wanted to send a message to say thankyou so much for resizing and sorting my ring that went misshaped. You have done an unbelievable job, you... are just fantastic. I only posted my ring last week and received it back within 6 days, absolutely top tier service. You provide an outstanding service after purchasing the ring (which is not very common). Thank you so much for making my ring perfect again. You seriously are the best in the business :).read more
S O.
1700425435
This is probably the best service I’ve received from any type of business in a long while. James is knowledgeable, and educates you through the... process. What floored me the most, was that we told James our budget and requirements, and he managed to find the most beautiful diamond for us, which was far beyond our expectations of spec and came way under our budget, such honesty. I would highly recommend speaking with James if you are shopping, he responds quickly and keeps you updated throughout. We will not be going anywhere other than to James for our diamonds. I know this all sounds to go to be true but I can assure you it has been a real pleasurable experience from start to finish. And everyone has complimented just how beautiful my ring is. James, thank you I’ll be back for the wedding bands and earrings!read more
Julie D.
1700070058
Wow, what a fantastic service you receive from the start of the process , right to the end. Such a great knowledge team, and the after care is... something that you don’t get anywhere else, I unfortunately had an accident and badly damaged my beautiful engagement ring, I contacted James and sent my ring back , and I am speechless that they have managed to repair it , and it is now sitting back gleaming on my finger and I couldn’t be happier or more thankful. Such outstanding service.read more
Sam P.
1700041218
Could not recommend London Diamonds highly enough. Took all the hassle and stress out of the process and made it very straightforward and easy.... Filled in their easy to use form online and within a matter of days a very helpful member of the team had got back to me. Always swift to respond and on hand to help with any questions/queries. An excellent service from start to finish and the ring itself is amazing and exactly what I asked for. Clearly a group of individuals who are willing to go above and beyond for you as the client.read more
Gary R
1699842395
Exceptional service. James and the London Diamonds team were very responsive. They answered all my questions and eased my uncertainties. The ring is... absolutely stunning! Overall, we are very happy and we would recommend their services. Thank youread more
Ella H.
1699655774
I would give more than 5 stars if I could! London Diamonds really can’t do enough for you. Their service is outstanding and nothing is too much... trouble. My partner purchased my ring a couple of years ago and I sadly popped a diamond out of the ring. They went over and beyond to repair the ring, it came back to me polished and cleaned and looking brand new. The quality of the rings that they make and the service they provide is honestly the best that there is. Thank you again LD!read more
Harrison G.
1699548498
Buying an engagement ring is no small task, the team at London Diamonds helped me every step of the way to create the most perfect ring for my... fiancée. The process was so smooth, the communication was clear and I honestly could not recommend them enough to anyone looking at buying an engagement ring. My fiancée hasn’t stopped looking at it and the compliments have been non stop. Thank you once again for making this special occasion perfect!read more
Satinder K.
1698918040
Brilliant customer service and communication the whole way through my initial first conversation with James to receiving the ring! The service was so... prompt and I was well informed throughout the process. When the ring was done the delivery was very quick as well, it looks absolutely amazing and so if you’re looking for a ring I wouldn’t recommend anyone else but London Diamonds, thank you so much ! :)read more
kimberley B.
1698511343
where to start with London diamonds......the best service from start to finish for my engagement ring. James was 100% honest and I never felt... pressured into buying something I didn't want. when we collected the ring I was completely speechless it was perfect! James and the team thank you so so much for everything. my only grumble is that I can't give you 6 stars for your service 😀read more
Taylor M.
1698397802
Amazing service from start to finish with the fabulous London Diamonds company. Could not recommend them highly enough. We will definitely be coming... back for our wedding bands. Thank you again.read more
sj S.
1697895085
Thanbir U.
1697849576
Bought a ring from these guys, top stuff is all I can say. They made it easy from the start, and kept me updated through the whole process. They... provided such a bespoke and high class service, I would recommend to everyone! It was done earlier than I wanted, they are beating all the high street jewellers by far and they definitely exceeded my expectations. The ring was perfect and so was the delivery of it. Big thank you to the whole team there!read more
Elizabeth R.
1697716312
Working with London Diamonds and James has been one of the single best commercial experiences I’ve ever had. So much so that I’ve purchased... additional items from them and am actively saving up for more. I have told everyone about them and am now even writing my first google review!Having a lab grown diamond was really important to me and, having stalked their Instagram page for years, I knew I wouldn’t go to anyone else when it came time to buy my engagement right. James sourced a diamond of excellent quality and in the rare old mine cut that I had never seen before on a lab grown diamond. From the very start he was transparent about pricing and timings and both were very fair and reflective of the quality and service. He communicated with me directly at every stage of the design process and made sure I was always happy.Recently I had the prong setting changed (due only to my own style preference and not at all to do with the quality of the setting) and James accepted the ring back without question or ego and turned it around in a matter of days. He’s professional, polite, upfront and responds quickly and efficiently. I always knew I was getting a fair and honest service and I truly cannot recommend them enough! We will absolutely be going to them for our wedding rings and any other jewellery we have made in the future.I now have the most beautiful ring in the world and if he doesn’t post it all over his socials, I certainly will!read more
Abbie C.
1697712736
James and the team were absolutely incredible when my fiancé was designing my ring. They responded very quickly to any queries and nothing seemed... like too much trouble. No hard sell and took the time to find the correct diamond and create my dream ring! Thank you so much!read more
Tom P.
1697579910
Beautiful engagement rings and an exceptional service for a reasonable price. Would highly recommend
Sophie R.
1697198009
James and the team did an amazing job of my wedding ring, which goes so perfectly with my engagement ring from there too. Photos just do not do this... ring justice, I am blown away by it. Thanks again, I just cannot wait to get married and wear it now!read more
Marie S.
1696850162
Absolutely fantastic service. Miranda has guided me through the whole process. Felt very special. No hesitation in recommending London Diamonds and... will be back in the future.Thank youread more
Ollie B.
1696532946
James and the team at London diamonds are fantastic, 10/10 service from the moment I enquired until the moment I got the ring for my fiancé.... Absolutely flawless would happily recommend them to anyone. Thanks again guys!!read more
Kishen T.
1696504489
I have nothing but complete admiration for London Diamonds. Thank you for creating such a beautiful ring, with exceptional customer service,... reassuring me that expectations are met with flying colours. Highly recommended!!!!read more
Nathan R.
1696075027
Brilliant service, over and above with support and understanding and a beautiful high quality ring with it. Cannot recommend them enough. Thankyou.
Sam B.
1695984551
It’s a minefield when looking for engagement rings, but London Diamonds were so helpful. Service is top quality and you can message them on WhatsApp... for guidance, updates, resizing, absolutely anything you need. The ring came and it’s packaged discreetly so your other half will never know and even though it was slightly big, I sent it off for resizing and had it back by the end of the same week. Perfect!read more
Adam R.
1695644236
Service amazing beyond belief. Friendly, relaxed advice and suggestions pre-purchase (including helping me work out ring sizes!) stuck to every... promise and time-frame in getting the ring delivered, and then covered minor repairs after delivery. Responded to every message in minutes. Honestly cannot think of any way they could have done better.read more
Bethany H.
1695318839
London Diamonds deserve more than 5 stars. James and the team have been incredibly helpful and nothing is too much trouble. I accidentally damaged my... ring and it was repaired and sent back to me in one week! Even better there was no charge. Amazing service and amazing ring. Thank you !read more
Louis J.
1695063614
Excellent service throughout and the ring was absolutely amazing. So glad I found this company!
Cameron D.
1695040159
Just wanted to thank London Diamonds for all your help. I asked the question to my (now) Fiancée in Rhodes!She is absolutely in love with the ring.... It's everything she wanted and more.Thanks for making it all so easy. We are both over the moon.read more
Jack M.
1695018576
James and the team at London Diamonds have been superb. Helped with all the questions and told me exactly what the process was. The ring is gorgeous... and my fiancé absolute loves it. Thank you James for all your help and the rest of the team!read more
Timothy R.
1694980748
I would like to thank James and his team for all the amazing work they did. This is a company that understands that buying an engagement ring, or... indeed any bespoke jewelery can be stressful. They did an amazing job of putting me at ease through fantastic communication throughtout the whole process. They were able to provide me with advice at every stage of the way. The product itself exceeded expectations.10/10. I would be happy to recommend London Diamonds to any of my friends and family.read more
luke B.
1694973783
Absolutely Brilliant, from the first moment speaking with the team at LD they have been extremely helpful, guided me with any questions I had and... made the whole process very simple.10 out of 10 from me, highly recommended!!Thank you.read more
Claire C.
1694761124
I received the most amazing ring from my now fiancé. Absolutely stunning and everything I could have dreamt of! Would definately recommend :)
Chris E.
1694690446
Incredible service from the start to finish, couldn't recommend more
Matthew R.
1694685667
I bought my now wife’s engagement ring here 18 months ago and both of our wedding rings. For a man that knows nothing about jewellery let alone... engagement rings they made the process incredibly smooth and built her dream ring. They could not have been more helpful. I have been and will continue to recommend this company to my friends.read more
William T
1694527989
Brilliant customer service, brilliant attention to detail, brilliant ring !Would 10/10 times recommend using LD as they pride themselves on what... they do and evidently deliver also.Thanks again guys !read more